Customer Service Engineer – Senior Customer Support Engineer

🕒 July 8

🇫🇷 France – Remote

⏰ Full Time

🟠 Senior

🔧 Field Service Engineer

👻 Ghost score 14%

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🗣️🇫🇷 French Required

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Logo of PerkinElmer

PerkinElmer

5001 - 10000 employees

Founded 1938

🍽️ Food & Beverage

🏥 Healthcare

💼 Consulting

Food & Beverage • Healthcare • Consulting

PerkinElmer is a global leader in providing analytical and testing solutions for a wide range of industries, including pharmaceuticals, food safety, environmental analysis, and industrial testing. The company offers advanced equipment and consumables, including mass spectrometers, chromatography instruments, and spectroscopy systems. With over 85 years of experience, PerkinElmer is committed to innovation and dedicated to partnering with laboratories worldwide to enhance scientific discovery and ensure product quality and safety. Their services support industries like healthcare, food and beverage, environmental testing, and industrial applications, helping clients meet compliance and quality standards.

📋 Description

• Install, optimize and maintain instruments • Troubleshoot and qualify instruments • Document each intervention in accordance with Quality procedures • Inform customers when the intervention is completed • Deliver internal and/or external technical training on the instruments

🎯 Requirements

• Diploma or degree (Bac+2 to Bac+5) in Science: chemistry, physical measurements, materials science • Driving licence (category B) required for daily travel • Team player • Teaching/training ability • Excellent customer relations and interpersonal skills • Organizational skills • Rigour and attention to detail • Meticulousness

🏖️ Benefits

• Company car • Company health insurance • Meal vouchers (€10 per working day, employee contribution 40%) • Participation in JRTT (working-time reduction/time-off scheme)

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