Senior Director of Product, Provider Experience

🕒 May 13

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Logo of Datavant

Datavant

201 - 500 employees

Founded 2017

⚕️ Healthcare Insurance

☁️ SaaS

🏢 Enterprise

💰 $40M Series B on 2020-10

Healthcare Insurance • SaaS • Enterprise

Datavant is a company that provides a platform and network focused on making health data secure, accessible, and usable across the healthcare ecosystem. With a focus on data connectivity and interoperability, Datavant facilitates the movement of healthcare records across a vast network of organizations, including hospitals, clinics, health systems, and data partners. Their suite of products and solutions covers areas such as health data exchange, data transformation, and privacy compliance, serving various clients including health plans, healthcare providers, life sciences, and government organizations. Datavant's mission is to advance human health through improved data exchange and analytics.

📋 Description

• Define and communicate the long-term vision for the Provider Experience Zone, ensuring a unified, intuitive, and scalable product experience for health systems, clinics, and provider organizations • Develop strategic product roadmaps that align with Datavant's mission, market needs, and operational capabilities • Identify opportunities to modernize workflows, improve usability, and apply SaaS best practices across the provider product portfolio • Partner closely with Commercial teams (Sales, CS, Marketing) to ensure clear value articulation, strong product positioning, and seamless enablement for product launches • Work hand-in-hand with Operations and Implementation teams to translate product strategy into processes that scale—ensuring operational readiness, workflow efficiency, and high-quality execution • Collaborate with Engineering Leadership to prioritize investments, guide delivery, and build reliable, secure, and extensible platform experiences • Own and report on product KPIs related to adoption, retention, usage, NPS, operational efficiency, and financial performance • Connect product decisions to measurable business outcomes, telling a clear “impact story” to leadership and stakeholders • Leverage data, insights, and customer feedback to drive prioritization and refine the product strategy • Champion user-centered design principles and drive a deep understanding of provider needs, workflows, and pain points • Build strong relationships with customers and users to continuously inform product direction • Lead customer discovery, beta programs, and feedback loops that result in meaningful, customer-driven product improvements • Lead, mentor, and grow a high-performing team of Product Managers and UX experts • Establish disciplined product operating rhythms—roadmap planning, cross-functional reviews, experimentation, and structured execution • Ensure products are delivered on time, with high quality, and with a clear path to operational and commercial success

🎯 Requirements

• 10+ years in Product Management, including 5+ years leading SaaS product teams • Demonstrated success defining and executing multi-product or platform strategies • Deep understanding of user experience and customer-centric design principles • Proven ability to collaborate cross-functionally in fast-moving, high-growth organizations • Strong communication and storytelling skills — able to inspire teams and influence senior stakeholders • Experience working in healthcare, health tech, or other regulated SaaS environments is strongly preferred.

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development

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