Team Lead, Fluent Commerce

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Dayforce

5001 - 10000 employees

👥 HR Tech

☁️ SaaS

🏢 Enterprise

💰 $1G Post-IPO Debt - Dayforce on 2024-03

HR Tech • SaaS • Enterprise

Dayforce is a cloud-based human capital management (HCM) platform that provides payroll, HR, benefits administration, workforce management (time & attendance, scheduling), talent management, and analytics. Delivered as a unified software-as-a-service application, Dayforce is used by employers to manage the employee lifecycle, payroll processing, compliance, and workforce operations in a single system.

📋 Description

• Lead end-to-end implementation and support of Fluent Commerce OMS solutions • Design scalable, API-driven, and event-based OMS architectures • Define solution blueprints aligned with retail and eCommerce best practices • Review solution designs, configurations, custom extensions, and integration patterns • Ensure adherence to performance, security, scalability, and reliability standards • Lead, mentor, and manage a team of OMS developers and integration engineers • Provide hands-on technical guidance, architecture support, and code reviews • Ensure quality through design validation, testing governance, and release readiness • Drive Agile delivery practices, sprint planning, and execution • Oversee integrations with enterprise and commerce systems • Work extensively with REST APIs, JSON payloads, webhooks, and event-driven architectures • Provide production support guidance, incident triage, and root cause analysis • Support pre-sales activities including solutioning, estimations, and RFP responses

🎯 Requirements

• 8+ years of overall IT experience with enterprise systems • 3+ years of hands-on experience with Fluent Commerce OMS • Strong understanding of order lifecycle management and distributed order management (DOM) • Expertise in returns, exchanges, cancellations, refunds, and inventory orchestration • Strong experience with REST APIs, JSON, webhooks, and asynchronous integrations • Excellent debugging, troubleshooting, and root cause analysis skills • Hands-on experience working in Agile / Scrum delivery models • Strong communication skills and ability to work with technical and non-technical stakeholders.

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