Mergers & Acquisitions Account Manager – Employee Benefits

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🔥 2 hours ago

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Logo of Dayforce

Dayforce

5001 - 10000 employees

👥 HR Tech

☁️ SaaS

🏢 Enterprise

💰 $1G Post-IPO Debt - Dayforce on 2024-03

HR Tech • SaaS • Enterprise

Dayforce is a cloud-based human capital management (HCM) platform developed by Ceridian. It delivers payroll, HR, workforce management (time and attendance, scheduling), benefits administration, and talent management as a single SaaS application designed for businesses and enterprise customers.

📋 Description

• Responsible for providing excellent customer service and managing client benefits calendar, including compliance, strategy, renewal, and Open Enrollment deliverables. • Serves as project manager and primary point of contact on day-to-day issues. • Fosters and manages overall relationship with clients ensuring strong retention and client satisfaction. • Manages client benefit inquiries and resolves escalated service issues. • Meets with clients for pre-renewal strategy, proposal delivery, and explanation. • Analyzes market proposals for verification of benefits, premiums, and competitiveness. • Negotiates with markets for benefits premium concessions. • Reviews coverage contracts for accuracy of policy provisions. • Conducts client open enrollment meetings and answers questions regarding benefit coverage. • Manages new carrier and plan implementations for book of business. • Ensures delivery of claims experience and utilization reports and reviews for accuracy. • Assists with onboarding of new clients. • Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information).

🎯 Requirements

• Associate's Degree or equivalent combination of education and experience • Six (6) or more years related work experience • Valid Insurance License • Must continue to meet Continuing Education requirements for license renewal

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