Service Engineer

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Dayforce

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

👥 HR Tech

☁️ SaaS

🏢 Enterprise

💰 $1G Post-IPO Debt - Dayforce on 2024-03

HR Tech • SaaS • Enterprise

Dayforce is a cloud-based human capital management (HCM) platform developed by Ceridian. It provides end-to-end HR solutions including payroll, workforce management, time and attendance, scheduling, benefits administration, talent management, and compliance tools for organizations. Dayforce is delivered as a SaaS platform targeted at enterprises and HR teams to streamline payroll and workforce processes.

📋 Description

• Responsible for technical service of company products on-site at customers’ factories (at paper mill operations) in Australia and New Zealand. • Regular Fabric Service: This entails installation, normal service coverage, performance analysis and regular inspection. • Consultative: Provide assistance and consultation to operating personnel in the paper production line. • Diagnostic: Regular and in-depth analysis of machine and clothing variables in a structured service plan. • Customer support for any troubleshooting and handling claims. • Acts as liaison between the customer and the technical and design department regarding quality and design issues. • Writing technical and service reports, and contact with customer by email and phone.

🎯 Requirements

• Relevant Paper Industry experience will be looked upon favorably • Ideally have undergraduate or trade qualification • Computer skills. • Candidate must have good communication and decision making skills, be self-motivated and a relationship builder. • Presentation skills

🏖️ Benefits

• Regular business travel required. • Some international travel will be involved for training and periodic regional meetings, but this is not a core expectation.