Service Engineer – Ultrasound

🔥 0 minutes ago

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Philips

10,000+ employees

⚕️ Healthcare Insurance

🧬 Biotechnology

Healthcare Insurance • Biotechnology • Medical Devices

Philips is a global health technology company committed to improving people's health and well-being through meaningful innovation. They focus on various domains including personal health, diagnosis and treatment, and connected care, striving to provide advanced technologies and solutions that enhance health outcomes for individuals and healthcare providers alike.

📋 Description

• Manage inbound calls from customers • Create cases for customer calls and verify contract entitlement • Proactive monitoring of systems • Book time slots for engineers when remote diagnosis is not possible • Process part orders and provide updates on delivery • Support infield engineers with technical knowledge • Identify opportunities for improving customer experience

🎯 Requirements

• Relevant degree in Biomedical or Engineering • Experience within Medical Devices • Experience with maintenance and troubleshooting of complex systems in Ultrasound • Strong communication skills • Savvy IT skills and experience with Microsoft products

🏖️ Benefits

• Equal opportunity employer • Commitment to an inclusive workforce • Fair assessment regardless of background

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