Senior Product Manager – Germany

🕒 June 8

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Decagon

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11 - 50 employees

Trusted by world-class companies, Decagon is the most advanced AI platform for customer support.

📋 Description

• Build, Design and optimize Enterprise-quality AI agents in collaboration with customers — understanding their workflows, pain points, and goals. • Embed deeply within strategic customers to understand their business challenges and serve as a strategic advisor to their AI roadmap • Run tight feedback loops into Engineering — influence feature development based on real customer needs. • Represent Decagon externally — working closely with customers and prospects, participating in key deployments.

🎯 Requirements

• Have 6+ years of relevant experience (e.g., product manager, engagement manager, consultant, founder, etc.) • Fluent in German with professional experience working and communicating in German-speaking environments. • Deep technical acumen — able to understand and shape AI agent designs. • Strong communication and relationship-building skills. • Comfort working in fast-moving, ambiguous environments where you shape solutions as much as you implement them. • A Computer Science, Engineering, or Math degree — or equivalent technical experience.

🏖️ Benefits

• Take what you need vacation policy (subject to local requirements; UK employees receive 25 days of statutory leave) • Medical, Dental, and Vision benefits for you and your family • Life Insurance and Disability Benefits • Retirement Plan (e.g., 401K, pension) • Parental Leave • Fertility and family building benefits through Carrot • Daily lunches and snacks in the office to keep you at your best