Junior Customer Onboarding Specialist

🔥 0 minutes ago

🇦🇷 Argentina – Remote

⏰ Full Time

🟢 Junior

🚀 Onboarding Specialist

🚫👨‍🎓 No degree required

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Decentralized Masters

WebsiteLinkedInAll Job Openings

1 - 10 employees

📚 Education

💳 Fintech

🌐 Web 3

Education • Fintech • Web 3

Decentralized Masters is a leading educational platform specialized in Decentralized Finance (DeFi). It offers top-tier mentorship, advanced learning systems, and strategic tools to help individuals excel in the DeFi markets. The company focuses on equipping both beginners and experienced professionals with the necessary knowledge and skills to navigate the complexities of DeFi and emerging blockchain technologies. Through its comprehensive training programs, Decentralized Masters aims to demystify DeFi, making it accessible and understandable, thereby empowering users to make informed financial decisions and maximize their investment potential.

📋 Description

• Act as the primary point of contact for client queries during the onboarding process • Provide Zoom onboarding support to ensure a smooth transition for clients into the Decentralized Masters platform • Maintain clear and continuous communication with clients to address their queries and concerns • Escalate client queries to the relevant team members for resolution • Handle general administrative duties related to the onboarding process • Assist in maintaining accurate records and documentation

🎯 Requirements

• Native English speaker (or at least professional level) • Proven experience in a Customer Onboarding or Customer Success role • Familiarity with DeFi or Crypto is an added advantage • Experience with word-processing software and spreadsheets (e.g. Google Suite) • Knowledge of online calendars and scheduling (e.g. Google Calendar) • Excellent phone, email and instant messaging communication skills • Excellent time management skills • Solid organizational skills • Resume must be submitted in English

🏖️ Benefits

• Competitive salary package • Full time • Unlimited PTO • Team off-sites • Young & dynamic culture with team members across 15+ countries • Fully Remote with a very supportive team • Ability to work from anywhere in the world