Site Reliability Engineer

🕒 March 24

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Deepslate

WebsiteLinkedInAll Job Openings

11 - 50 employees

🤖 Artificial Intelligence

🏢 Enterprise

☁️ SaaS

Artificial Intelligence • Enterprise • SaaS

Deepslate is a Europe-focused speech-to-speech Voice AI company that provides ultra-fast, GDPR-compliant conversational voice agents for enterprise customers. The company offers production-ready infrastructure with self-hosting or EU cloud options, low end-to-end latency (≈250–400 ms), multilingual support across 27+ languages, and advanced contextual reasoning for real-world customer interactions. Deepslate targets verticals like banking, insurance, retail, and healthcare to automate high-volume customer conversations while emphasizing data protection and cost-efficient scaling.

📋 Description

• Your mission is to build an infrastructure so resilient that potential outages are caught and mitigated before they even happen. • Design, build, and manage our cloud infrastructure using modern tools (Pulumi). • Orchestrate and optimize our Kubernetes clusters for complex, compute-heavy AI workloads. • Implement a flawless monitoring setup using Datadog and OpenTelemetry. • Establish and manage our on-call and alerting processes (using PagerDuty) and champion a culture of blameless post-mortems. • Build and maintain highly automated integration testing and deployment pipelines. • Define and monitor our service-level metrics, turning reliability into a measurable core component of our product development cycle. • Ruthlessly automate away toil to allow the engineering team to focus on innovation instead of maintenance. • Ensure our infrastructure is not only highly available but also secured against external threats.

🎯 Requirements

• Kubernetes: Deep, hands-on experience in setting up, managing, and scaling self-hosted Kubernetes clusters in production. • Infrastructure as Code: Strong experience with modern IaC, ideally with Pulumi (or deep Terraform knowledge alongside a willingness to adopt Pulumi). • Observability: You are a pro with Datadog and OpenTelemetry. • Alerting & Incident Management: Proven experience with PagerDuty (or similar tools). • Integration Testing & CI/CD: Hands-on experience setting up robust testing and deployment pipelines. • Fluent German (spoken and written). • Startup mindset: Comfortable navigating the ambiguity and rapid change of an early-stage codebase. • Extreme ownership: You take responsibility beyond processing tickets and drive reliability improvements end-to-end.

🏖️ Benefits

• Health insurance • Professional development