Sales Manager – Sales Consultant, Online Lease Returns, BDC

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🔥 21 minutes ago

🗣️🇩🇪 German Required

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Logo of Ernst Dello GmbH & Co. KG

Ernst Dello GmbH & Co. KG

501 - 1000 employees

🛒 Retail

🚗 Transport

🤝 B2B

Retail • Transport • B2B

Ernst Dello GmbH & Co. KG is a German automotive retail and service company that operates a large group of dealerships (DELLO Gruppe) offering new and used vehicles across many brands, leasing and financing options, fleet and B2B vehicle procurement, and aftersales services such as maintenance, repairs, tire and glass service, parts and rentals. The group also includes related offerings like a photovoltaic/energy subsidiary (powernovo) and various customer loyalty and service programs. It emphasizes long-standing regional presence and full-service mobility solutions for private and commercial customers.

📋 Description

• You actively process our lease returns from the online sales channel • You contact customers by phone and digitally whose lease term is ending, and actively guide them toward follow-up offers • You conduct needs assessments and prepare appropriate follow-up offers • You use specialized offer models for online sales • You consistently follow up on open offers and reminders • You structure and document all customer contacts in the system • You advise our customers with a sales-focused, closing-oriented approach • You hand over suitable customers to branches when more intensive support or a different offer model is appropriate • You work closely with online and branch sales teams as well as central units

🎯 Requirements

• Experience in sales, ideally in telephone or digital sales, is an advantage • Motivated career changers are also given the opportunity to succeed • High self-motivation and excellent self-organization • Enjoyment of fast, clear, and closing-oriented sales processes • Confident handling of price-sensitive customers who actively compare offers • Consistent work approach when handling new customer contacts daily • Good communication skills by phone and email and very good German language skills, both written and spoken • Digital affinity and confident use of CRM and sales systems • A good sense for when a customer is best served via online sales and when a handover to a branch is more appropriate

🏖️ Benefits

• 100% remote / home office - Your commitment is important, not where you perform it • 30 days of vacation - Your rest is important to us • Bike leasing - We embrace mobility on two wheels • Employee discounts - Save on car purchases, in the parts shop, and through other corporate benefits • Comprehensive employee insurance benefits — for you and what matters to you • Employer-funded training and development opportunities - Grow beyond yourself

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