Strategic Accounts Solutions Director – Dermatology

🕒 April 16

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Dermsquared

51 - 200 employees

⚕️ Healthcare Insurance

📚 Education

☁️ SaaS

Healthcare Insurance • Education • SaaS

Dermsquared is a leading platform for dermatology professionals, providing AI-powered search tools, clinical resources, CME & education, and conference opportunities to improve patient care. The platform includes features such as access to expert videos, podcasts, and the ability to register for dermatology conferences and summits. It also offers comprehensive insights and management strategies for various dermatological conditions and treatments. By leveraging technology and expert knowledge, Dermsquared supports dermatologists in elevating skin health for patients across different age groups and conditions.

📋 Description

• Drive revenue growth by identifying opportunities for upselling and cross-selling additional products or services to deliver sales targets. Ensure a high level of client satisfaction and engagement to retain accounts and foster long-term relationships • Collaborate with internal teams to develop and propose customized solutions that address client pain points, enhance operational efficiency, and drive growth • Lead and coordinate the delivery of solutions, ensuring projects are executed on time, within budget, and to the client's satisfaction • Partner with the Solutions team to develop and implement joint business plans to drive growth and retention for each client. Regularly review account performance, identify areas for improvement, and proactively address challenges • Lead the development and execution of data analysis and reporting strategies for strategic accounts • Analyze customer data to identify opportunities for revenue growth, retention, and improved satisfaction for strategic accounts

🎯 Requirements

• Bachelor’s degree • 10+ years of experience in key account management, preferably with a focus on strategic or enterprise accounts • Previous sales experience • Excellent communication and presentation skills • Proven ability to lead beyond direct reporting lines • Strong problem-solving skills with a focus on business impact • Ability to work collaboratively in a fast-paced environment and manage multiple projects simultaneously • Familiarity with strategic account management processes and methodologies • Experience with CRM systems (e.g., Salesforce) • Proficient with Microsoft Word, PowerPoint, Excel, and Outlook • Able to travel up to 20%

🏖️ Benefits

• Fully remote work environment with a flexible time off policy • Dedicated professional development support, including reimbursement for approved learning and development activities. • Comprehensive wellness benefits, including medical, vision, and dental coverage, with a significant portion of premiums subsidized for employees and eligible dependents, as well as access to HSA, FSA, and Dependent Care FSA plans • Employer-paid life insurance, short-term disability, and long-term disability coverage • 401(k) retirement plan with company matching • Cell phone reimbursement for business use • Home office stipend to support a productive remote setup

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