CRM Specialist

Job not on LinkedIn

4 days ago

🤠 Texas – Remote

Although this job is listed in Texas, this company may be open to hiring remote in other states.

💵 $65k - $75k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🏆 Customer Success

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Destination Pet, LLC

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Wellness

Destination Pet, LLC is a nationwide community of skilled and passionate pet professionals dedicated to providing total pet health care. Through their Connected Care approach, they have created a network of experts across all pet and vet care services, ensuring pets receive the best possible care. They are known for their strong team spirit and dedication to improving the lives of pet families. Additionally, Destination Pet offers opportunities for veterinarians and pet center owners looking to sell their businesses, ensuring a smooth transition while honoring the original vision and caring for the staff. The company's mission is to elevate the love and lives of pet families through trusted and innovative pet care services.

1001 - 5000 employees

🧘 Wellness

💰 Debt Financing on 2017-10

📋 Description

• Activate, configure, analyze, and maintain the organization’s CRM platform and partners at a high standard. • Creation of Workflows, Triggers, and Automations • Marketing campaigns including drip campaigns and ad-hoc sends • User segmentation • User funnel optimizations to increase conversions during our sign-up process • Assist with marketing and data capture efforts across all our marketing channels • Contribute to creative brainstorming sessions and support ongoing concept development for new CRM strategies and marketing campaigns. • Collaborate cross with departments with Marketing, Customer Support, IT, and Product to understand business requirements and translate them into CRM workflows and automations. • Troubleshoot system issues, manage CRM integrations with other platforms/tools, and coordinate with vendors or technical teams as needed. • Maintain data integrity, monitor data quality, perform regular clean-ups, ensure accuracy and up-to-date records. • Meet deadlines and manage multiple projects simultaneously in a fast-paced environment.

🎯 Requirements

• Bachelor's degree in marketing, Communications, Business, IT/Technology, or a related field (or equivalent practical experience). • 2-4 years' related experience in using and administering CRM systems (Salesforce, Hubspot, Zoho, etc) • Strong analytical skills with the ability to interpret CRM data, generate insights, spot trends, and help in creation of reports and dashboards • Experience designing and optimizing workflow automation, segmentation, and marketing campaigns • Excellent data management skills with attention to data quality, cleanliness, and integrity • Great communication and collaboration skills, with the ability to work across multiple teams including marketing, product, social media, and more. • Understanding of data privacy/compliance, user roles, and security permissions in a CRM context • Must be able to work at pace, manage multiple priorities, and create strong working relationships • Must be passionate about pets and helping pet parents find confidence in pet care • A strong desire to get things done, and to a high standard • Experience working in pet care, tech, or consumer-facing brands is a bonus, but not required.

🏖️ Benefits

• Health, vision, dental, long & short-term disability, and Life insurance • A Startup mentality company with stable funding • 401k match • Pet Care discounts • Flexible Time Off • Opportunity to grow your career with a network of like-minded professionals