Care Sales Representative

🕒 May 21

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Deutsche Pflegegemeinschaft Sankt Josef GmbH

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2025

⚕️ Healthcare Insurance

☁️ SaaS

🛒 Retail

Healthcare Insurance • SaaS • Retail

Deutsche Pflegegemeinschaft Sankt Josef GmbH is a German company that facilitates monthly delivery of reimbursable Pflegehilfsmittel (care aids) worth up to €42 to people with a Pflegegrad. They handle the full application and billing process with Pflegekassen (care insurance funds), provide a customizable Pflegebox shipped free by DHL, and sell/offer personal emergency devices like the Gardia emergency wristband with fall detection. Their service is targeted at elderly or care-dependent individuals and caregivers, emphasizing convenience, prescription-free ordering, returns, and support via phone and email. The company also offers information, FAQs, and customer support for selecting suitable products and managing subscriptions.

📋 Description

• Driven telephone outreach: roughly 120 dials per day – target about 5 applications per day • Build trust: turn skepticism into reassurance – compassionately and convincingly engage relatives and patients • Heartfelt advising: provide telephone-based information about our unique care offerings, including care aids and personal emergency response (Hausnotruf) • Support existing customers: handle follow-up questions and organizational matters with empathy and a solution-oriented approach • Documentation & communication: work with our internal software tools (full training provided)

🎯 Requirements

• Enjoy talking to people and the ability to convey calm and reassurance even in difficult situations • Empathy, active listening and solution-focused thinking • Ideally some prior experience in consulting, customer service, nursing or the healthcare sector • Excellent German language skills, spoken and written • Basic technical aptitude – comfortable working with a laptop, headset and software tools

🏖️ Benefits

• A meaningful role with real responsibility and direct contact with those affected • First 1–2 weeks on-site, then full remote work – you only need a stable internet connection • We provide everything: laptop, headset, software tools • Flexible working with regular hours • Intensive onboarding and ongoing support from our experienced team • Optional space in our WeWork coworking at Potsdamer Platz, Berlin – for those who want occasional exchange and an office atmosphere • Fair compensation and genuine appreciation