Senior Delivery Manager

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🔥 0 minutes ago

🌐 Argentina, Brazil, +1 more countries – Remote

🇦🇷 Argentina – Remote 🇧🇷 Brazil – Remote 🇨🇴 Colombia – Remote

⏰ Full Time

🟠 Senior

👔 Manager

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Dev.Pro

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2011

🏥 Healthcare

🏨 Hospitality

📦 Logistics

Healthcare • Hospitality • Logistics

Dev. Pro is a software development partner that supports technology companies with custom outsourced software development services. With over 13 years of experience, a team of more than 900 experts, and operations in over 50 countries, Dev. Pro provides a comprehensive range of services including cloud development, DevOps, software testing and QA, system integration, and application security. The company caters to a wide array of industries such as digital commerce, fintech, hospitality, and healthcare by delivering tailored software development experiences. Dev. Pro emphasizes quality, innovation, and a transparent collaboration process to accelerate growth for ambitious startups and Fortune 500 enterprises alike, ensuring successful outcomes through a well-balanced and efficient team approach.

📋 Description

• Ensure delivery stability by maintaining effective workflows, monitoring KPIs, and resolving operational issues • Oversee quality control to ensure projects meet technical expectations and delivery standards • Build trusted relationships with client stakeholders through reliable service delivery and proactive communication • Identify and escalate delivery risks early, coordinate corrective actions, and support client growth initiatives • Oversee daily team operations and provide guidance and support to 4–5 direct reports • Proactively manage team performance by setting expectations, providing feedback, and supporting career development • Manage budgets, optimize costs, and support hiring for effective resource allocation • Own day-to-day execution for a major global IT outsourcing account segment • Lead a delivery organization spanning 10+ teams and more than 100 specialists • Lead multiple Project Managers and technical leaders • Help shape operational strategy and key business decisions • Maintain operational excellence across a large-scale client account • Participate in the client account delivery process and follow the company’s recruitment steps

🎯 Requirements

• 5+ years of experience in Program or Delivery Management within the software development outsourcing industry • Experience in an IT outsourcing or managed services environment, focused on execution and operational support • Experience managing large, multi-team engineering organizations with 100+ specialists, including Team Leads, managers, and high-performing teams • Advanced understanding of SDLC and delivery methodologies, including Agile, Scrum, Kanban, and SAFe • Practical experience managing delivery financials, including budgets, forecasting, resource planning, and P&L • Strong client communication, negotiation, and relationship management skills • Ability to engage senior stakeholders, establish strong client relationships, and be seen by clients as a key leader • Strong leadership, people-management, organizational, decision-making, and problem-solving abilities • Upper-Intermediate+ English level • Willingness and ability to travel internationally 3–4 times per year • Experience working with offshore or nearshore delivery teams is desirable • Experience identifying opportunities to grow existing client accounts is desirable

🏖️ Benefits

• 30 paid days off per year • 5 paid sick days • Up to 60 days of medical leave • 6 paid days off per year for major family events like weddings, funerals, or the birth of a child • Partially covered health insurance after the probation • Wellness bonus for gym memberships, sports nutrition, and similar needs after 6 months • English lessons • Online training • Conferences • Option to explore new career paths • Freedom to work from anywhere • Dev.Pro University and specialized training