
5001 - 10000 employees
đź Consulting
đĽ Healthcare
đŁ Marketing
Consulting ⢠Healthcare ⢠Marketing
Devoteam is a multinational technology consulting company that specializes in delivering innovative solutions in areas such as Artificial Intelligence, Cloud Managed Services, and Cybersecurity. With a focus on business transformation, Devoteam helps organizations optimize their IT infrastructure and migrate to cloud-native architectures. They partner with leading technology providers like AWS, Google Cloud, and Microsoft to drive digital transformation and sustainable IT practices across various industries.
đĽ 6 minutes ago
đľđš Portugal â Remote
â° Full Time
đ˘ Junior
đĄ Mid-level
đĽď¸ Administration
đŤđ¨âđ No degree required
đť Ghost score 12%
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5001 - 10000 employees
đź Consulting
đĽ Healthcare
đŁ Marketing
Consulting ⢠Healthcare ⢠Marketing
Devoteam is a multinational technology consulting company that specializes in delivering innovative solutions in areas such as Artificial Intelligence, Cloud Managed Services, and Cybersecurity. With a focus on business transformation, Devoteam helps organizations optimize their IT infrastructure and migrate to cloud-native architectures. They partner with leading technology providers like AWS, Google Cloud, and Microsoft to drive digital transformation and sustainable IT practices across various industries.
⢠Administer and maintain the Ivanti Endpoint Manager Mobile console daily ⢠Manage device enrollment and full lifecycle through Apple Business Manager, Android Enterprise, and Samsung Knox portals ⢠Create, test, and deploy security compliance rules, configuration profiles, and user groups ⢠Package, deploy, and continuously update public and internal line-of-business mobile applications ⢠Act as a Level 2/3 escalation point for complex mobile incidents and perform advanced log analysis ⢠Provide high-touch White Glove support for executive/VIP users ⢠Maintain integrations across Active Directory, Microsoft Entra ID, PKI, SAML, and SSO authentication flows ⢠Monitor iOS and Android ecosystem updates for Day-Zero readiness and compliance ⢠Document technical processes, SOPs, and knowledge base articles for L1 support teams ⢠Support onboarding and offboarding workflows for corporate mobile endpoints ⢠Collaborate with global IT infrastructure teams to ensure device provisioning, security compliance, and endpoint performance
⢠Minimum 2 years of proven experience administering MDM/UEM solutions, with strong focus on Ivanti / MobileIron; deep experience in Intune, Workspace ONE, or Jamf will also be considered ⢠3 to 5 years of overall IT experience within Infrastructure or Digital Workplace environments ⢠Strong knowledge of iOS/iPadOS and Android Enterprise and enrollment architectures (BYOD, COPE, COBO) ⢠Hands-on proficiency with Apple Business Manager, Android Zero-Touch, and Samsung Knox ⢠Solid understanding of Active Directory, Microsoft Entra ID, SAML, OAuth, SSO, and PKI/Certificates ⢠Familiarity with Ivanti Sentry/Access and ITSM tools such as ServiceNow and Jira, including ITIL processes ⢠Excellent analytical, root-cause investigation, and troubleshooting skills ⢠Strong user empathy and communication skills ⢠Fluency in English
⢠Employees can work remotely ⢠Permanent contract ⢠Equal opportunities and promotion based on merit ⢠All vacancies are open to people with disabilities
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