UEM Engineer, Ivanti MDM Administrator

Job not on LinkedIn

🔥 6 minutes ago

🇵🇹 Portugal – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🖥️ Administration

🚫👨‍🎓 No degree required

👻 Ghost score 12%

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Logo of Devoteam

Devoteam

5001 - 10000 employees

💼 Consulting

🏥 Healthcare

📣 Marketing

Consulting • Healthcare • Marketing

Devoteam is a multinational technology consulting company that specializes in delivering innovative solutions in areas such as Artificial Intelligence, Cloud Managed Services, and Cybersecurity. With a focus on business transformation, Devoteam helps organizations optimize their IT infrastructure and migrate to cloud-native architectures. They partner with leading technology providers like AWS, Google Cloud, and Microsoft to drive digital transformation and sustainable IT practices across various industries.

📋 Description

• Administer and maintain the Ivanti Endpoint Manager Mobile console daily • Manage device enrollment and full lifecycle through Apple Business Manager, Android Enterprise, and Samsung Knox portals • Create, test, and deploy security compliance rules, configuration profiles, and user groups • Package, deploy, and continuously update public and internal line-of-business mobile applications • Act as a Level 2/3 escalation point for complex mobile incidents and perform advanced log analysis • Provide high-touch White Glove support for executive/VIP users • Maintain integrations across Active Directory, Microsoft Entra ID, PKI, SAML, and SSO authentication flows • Monitor iOS and Android ecosystem updates for Day-Zero readiness and compliance • Document technical processes, SOPs, and knowledge base articles for L1 support teams • Support onboarding and offboarding workflows for corporate mobile endpoints • Collaborate with global IT infrastructure teams to ensure device provisioning, security compliance, and endpoint performance

🎯 Requirements

• Minimum 2 years of proven experience administering MDM/UEM solutions, with strong focus on Ivanti / MobileIron; deep experience in Intune, Workspace ONE, or Jamf will also be considered • 3 to 5 years of overall IT experience within Infrastructure or Digital Workplace environments • Strong knowledge of iOS/iPadOS and Android Enterprise and enrollment architectures (BYOD, COPE, COBO) • Hands-on proficiency with Apple Business Manager, Android Zero-Touch, and Samsung Knox • Solid understanding of Active Directory, Microsoft Entra ID, SAML, OAuth, SSO, and PKI/Certificates • Familiarity with Ivanti Sentry/Access and ITSM tools such as ServiceNow and Jira, including ITIL processes • Excellent analytical, root-cause investigation, and troubleshooting skills • Strong user empathy and communication skills • Fluency in English

🏖️ Benefits

• Employees can work remotely • Permanent contract • Equal opportunities and promotion based on merit • All vacancies are open to people with disabilities

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