Customer Outcomes Manager

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DevRev

51 - 200 employees

🤝 B2B

☁️ SaaS

💰 Seed Round on 2022-09

B2B • SaaS

DevRev is a software company that focuses on the development and integration of client-server applications. Despite the technical error message provided, the company aims to streamline operations and enhance client development experiences.

📋 Description

• Ticket lifecycle management (powered by Computer) • Drive adoption across your portfolio • Maintain a regular meeting cadence with your accounts • Identify and flag expansion opportunities • Know your customer for AI strategies using DevRev

🎯 Requirements

• 3+ years in customer-facing technical roles (support engineering, solutions engineering, CSM, or technical account management) • Hands-on with at least one of ticketing systems, CRM, workflow automation, analytics platforms, or developer tools • Background in enterprise SaaS, or high-volume support environments preferred • Experience across both support and success motions is highly valued

🏖️ Benefits

• Health insurance • Professional development • Flexible work arrangements

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