Product Manager, Customer Communication

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🕒 February 20

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Digital Charging Solutions

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2017

🚗 Transport

🏢 Enterprise

☁️ SaaS

Transport • Enterprise • SaaS

Digital Charging Solutions is The Digital Charging Solutions GmbH develops public charging solutions for automakers, fleet operators and EV drivers, offering full-service white-label access to one of Europe's largest integrated public charging networks. The company provides OEM-branded charging services, fleet management (CHARGE NOW for Business), and consumer charging apps (CHARGE NOW), serving over 1 million users across 30+ countries with nearly one million charging points and 1,800+ partners. DCS also emphasizes information security (ISO/IEC 27001) and supports electrification for businesses and drivers.

📋 Description

• Taking end-to-end ownership of B2C customer communication • Shaping how we communicate with millions of customers across the full lifecycle • Defining and evolving a future-proof communication platform • Translating customer and business needs into platform capabilities • Owning the complete communication chain end to end

🎯 Requirements

• Several years of experience as a Product Manager in a B2C product environment • Proven track record of shipping and scaling impactful product features • Strong hands-on, can-do mindset with a clear focus on outcomes • Solid experience in customer communication or messaging platforms • Strong platform and systems thinking, including consolidation of tools and processes to drive efficiency • Confident working closely with engineering and IT, with solid technical understanding • Pragmatic, structured, and comfortable with end-to-end ownership and accountability

🏖️ Benefits

• Subsidized gym membership • Subsidized office lunch benefit • Personal development budget for professional growth • Monthly mobility budget • Offsite/ team events • Modern, sunny offices in Berlin & Munich • 2 days of home office in a week • Delicious coffee & tea • Fresh fruits • An office dog friendly environment