Pre-Sales Solutions, Bid Support

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Dijital Team

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11 - 50 employees

Dijital Team is a smarter offshoring solution for IT teams. We enable you to build a high performing IT team that will decrease your costs and increase your efficiency - accelerating the growth of your business. We take care of the team so you can take care of the rest.

📋 Description

• Support Presales Solutions Consultants with the preparation of Bills of Materials (BOMs) and Scopes of Work (SOWs) for standard opportunities • Translate customer requirements and technical input into structured solution documentation • Maintain consistency with solution design standards, templates, and documentation frameworks • Collaborate with Subject Matter Experts and Presales teams to validate solution accuracy • Develop and maintain knowledge of service offerings and vendor solutions to support alignment with customer requirements • Coordinate end-to-end tender and RFP response activities, including timelines, submissions, and stakeholder engagement • Review bid documentation and identify submission requirements and key deliverables • Coordinate internal resources and track required contributions from relevant stakeholders • Manage bid schedules, meetings, deadlines, and communication activities • Ensure tender submissions are completed accurately and submitted within required timeframes • Prepare proposals, SOWs, BOMs, and supporting client documentation • Edit, proofread, and quality-check tender responses and proposals • Ensure all documentation aligns with branding, quality, and compliance standards • Maintain proposal templates, content libraries, and bid documentation repositories • Support Sales and Account Management teams with documentation and opportunity tracking • Assist with the progression of active opportunities through proactive follow-up and coordination • Maintain accurate CRM records and opportunity information • Act as a key coordination point between Sales, Presales, Business Development, Bid, Marketing, and technical teams • Maintain and improve documentation templates, workflows, and operational processes • Identify opportunities to improve turnaround times and efficiency across presales and bid activities • Maintain up-to-date knowledge of relevant technologies, services, and market trends • Adhere to document management, filing, quality assurance, and version control standards

🎯 Requirements

• Bachelor’s degree in Information Technology, Business, Engineering, or a related discipline • Minimum 2 years of experience in presales support, bid coordination, tender management, sales support, or technical documentation roles • Experience working within IT services, managed services, technology, or related industries • Experience supporting Australian or international clients and teams is highly regarded • Sound understanding of IT infrastructure, cloud technologies, cybersecurity, networking, and managed services • Exposure to enterprise vendor ecosystems such as Microsoft, HPE, Fortinet, Palo Alto, Veeam, Citrix, Aruba, Trend Micro, or similar technologies • Understanding of solution documentation, Bills of Materials (BOMs), and Scopes of Work (SOWs) • Strong proficiency in Microsoft Word, Excel, PowerPoint, and Teams • Experience with project coordination and planning tools is advantageous • Exposure to bid and RFP management platforms such as RFPIO is desirable • Experience with CRM systems such as Salesforce, Microsoft Dynamics, HubSpot, or similar platforms • Strong document management, version control, and reporting capabilities • Excellent written and verbal communication skills • Strong stakeholder coordination and relationship management abilities • High attention to detail and commitment to quality • Ability to manage multiple priorities and deadlines in a fast-paced environment • Self-motivated, process-driven, and comfortable working independently • Ability to collaborate effectively within distributed and multicultural teams

🏖️ Benefits

• 💰 Get paid in Australian Dollars • 🏥 Medical insurance from day one for you + spouse (or parents if unmarried) • 🩺 Generous OPD coverage from doctor visits to all your medical needs • 🏡 Home office setup allowance to build your ideal workspace • 🌐 Internet allowance to keep you connected • 💪 Gym & wellness allowance to stay fit and balanced • 🎉 Work hard, play hard – regular team events & engagement activities • 🧠 Diji Assist – Mental health & counseling support when you need it • 📚 We invest in you – reimbursement for industry certifications • 🗣️ Open-door culture – your ideas and feedback always matter • 🌍 Flexible work – home or office, wherever you do your best work • 🏆 Rewards & recognition that actually recognize you • 🥳 Great christmas & financial year-end parties to unwind with your loved ones