Digital Workplace Engineer – Team Lead

🕒 May 20

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DiliTrust

WebsiteLinkedInAll Job Openings

201 - 500 employees

☁️ SaaS

🤖 Artificial Intelligence

🤝 B2B

💰 $143.8M Private Equity Round - DiliTrust on 2022-03

SaaS • Artificial Intelligence • B2B

DiliTrust is an AI-native, fully integrated SaaS platform that centralizes and automates corporate governance and legal operations. It provides modules like board portal, contract lifecycle management, matter and entity management, and a secure dataroom, powered by a proprietary AI (Lini) for transcription, data extraction, summarization, risk detection and automation. DiliTrust targets corporate legal teams, general counsels, board members and operational departments with enterprise-focused security, compliance features, integrations and 24/7 multilingual customer support.

📋 Description

• Lead the Workplace IT function • Act as the primary owner of Workplace IT across regions • Coordinate and mentor Level 1 support (internal or external) • Set priorities, improve processes, and raise overall support quality • Drive a user-first, high-performance IT culture • Run global IT operations • Oversee end-user support and escalation management • Own onboarding/offboarding workflows at scale • Ensure consistent service delivery across all locations • Manage vendors and local partners internationally • Own and scale the workplace stack • Lead administration and evolution of: • Identity & access management • MDM / endpoint management • SSO setup • Security stack (AV, VPN, firewall) • Collaboration tools • Own IT asset lifecycle and governance • Drive projects & continuous improvement • Lead tooling and infrastructure projects end-to-end • Automate tasks using Copilot, Power Automate, and PowerShell • Define architecture, documentation, and security standards • Identify gaps, propose solutions, and implement improvements • Bring structure, scalability, and long-term vision to Workplace IT

🎯 Requirements

• 5+ years in Workplace IT / Systems / Network roles, with leadership or ownership experience • Ability to lead without a large team (hands-on + strategic) • Strong decision-making skills and a sense of accountability • Experience coordinating stakeholders across regions • Excellent communication skills, able to align technical and business needs • Proactive mindset: anticipate problems rather than react to them

🏖️ Benefits

• CSE • Meal vouchers • Profit-sharing bonus • Weekly sports sessions (TrainMe)