Business Administrator II

1 hour ago

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

💵 $79.4k - $144.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🖥️ Administration

🦅 H1B Visa Sponsor

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DIRECTV

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Telecommunications • Media

DIRECTV is a leading provider of satellite TV and internet-based television services in the United States. They offer a variety of television packages that include a wide range of channels, premium networks, sports, and movies. Customers can choose between satellite TV or streaming via existing internet services without the need for a satellite dish. DIRECTV is known for its extensive sports programming, including exclusive access to NFL Network and NFL RedZone, as well as regional sports networks. Additionally, DIRECTV provides services for both residential and business customers and offers a variety of deals and promotions, including discounts and reward cards for new customers.

10,000+ employees

Founded 1994

📡 Telecommunications

📱 Media

📋 Description

• Support the launch of key initiatives by participating in the execution of Application User Acceptance Testing and Post Production Validation with Marketing, Sales, Customer CARE, Legal, Finance, and IT. • Support strategic initiatives ensuring day-to-day operations, integration, and performance are efficient and maximized. • Effectively communicate timelines, deliverables, roadblocks, and success factors to Senior Management and business stakeholders. • Help troubleshoot and manage production issues to resolution with various enterprise teams such as order management (IT), compensation (Finance), and reporting systems (DNA). • Use effective time management tools to consistently meet deadlines and ensure preparedness in support of new and existing programs. • Work with Project Management team and business stakeholders to implement scalable solutions (manual workarounds) that can be leveraged across multiple sales channels ensuring efficient and effective operational support. • Conduct best practice reviews to identify areas for improvement. • Analyze workflow bottlenecks and streamline processes through establishing policies, procedures, and system enhancements, as needed. • Update and maintain documentation (e.g. SOP, fact sheets, Tech State, etc.) and tools utilized by Commercial Operations (ASANA) to manage work efforts. • As appropriate author or keep updated key documentation/artifacts.

🎯 Requirements

• Bachelor's Degree and 3 – 5 years required, 5+ years desired, relevant experience (working with multiple departments, organizational skills, documentation, operations, etc.) • Proven analytical skills and experience managing operational support for strategic projects and programs. • Strong problem-solving skills, including a qualitative and quantitative skill set. • Sense of urgency when dealing with customer impacting issues or obstacles hitting project timelines. • Ability to effectively operate within diverse and cross-functional groups. • Flexibility and the ability to accommodate change. • Leadership qualities, including meeting facilitation, time management, organizational skills, and ability to influence others. • Demonstrated ability to analyze complex issues and design appropriate solutions. • Excellent communication skills, with the ability to interact with all levels of senior management. • Expertise in standard MS Office applications with strong focus on Excel and Access.

🏖️ Benefits

• Health insurance • 401(k) matching • Paid time off • Professional development opportunities • Remote work options