Delivery Manager – Target Operating Model Project

🕒 5 days ago

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The Duke of Edinburgh's Award

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1956

🤲 Charity

📚 Education

Charity • Education

The Duke of Edinburgh's Award is a UK-registered charity that runs a youth personal-development programme for 14–24-year-olds. It delivers tiered Awards (Bronze, Silver, Gold) focused on volunteering, skills, physical activity and outdoor expeditions, and provides resources, training and support for participants, leaders and partner organisations. The charity also raises funds, recruits volunteers, partners with schools and community groups, and provides branded merchandise and online tools to support participation and delivery.

📋 Description

• Lead the planning, coordination, and delivery of agreed project outputs/initiatives • Produce key project deliverables and undertake activity to validate these • Ensure actions remain on track, proactively identifying slippage and mobilising support where needed • Champion a solution‑focused, iterative approach to improvement work • Facilitate open communication, shared problem‑solving, and joint ownership of deliverables • Ensure each deliverable has a consistent approach and systematic process including setup, scoping, and prioritisation, delivery, testing, iteration, completion, evaluation, close‑out reporting • Liaison between wider COO Directorate and the TOM Leads Group • Work with the Senior Project Manager to prepare and deliver progress updates, risks, issues, and decisions required • Keeping TOM Project Leads regularly updated and informed of progress and any significant changes/challenges • Ensuring the use of all data and information is used in line with appropriate DofE policies including appropriate Use of IT Systems Policy • Ensure all initiatives and workstreams have been appropriately reviewed and approved by the TOM Leads group • Prioritise, plan and action work to deliver agreed outputs from TOM Project with Project Leads • Escalate items requiring out‑of‑scope decisions or resource impacts • Ensuring any initiatives have an appropriate communication and training plan, drafting and liaising as appropriate • Monitor risks and issues, ensuring timely escalation where delivery timelines, scope, quality and other significant risks identified • Propose mitigation options and support decision‑making where appropriate • Coordinate final impact evaluation, gathering evidence of outcomes and benefits on workstreams as appropriate • Produce a summary report, outlining achievements, insights, and recommendations if there is need to further iteration or longer‑term improvements

🎯 Requirements

• Experience leading delivery or improvement initiatives • Strong organisational skills and ability to manage multiple priorities • Confident communicator with experience engaging senior stakeholders • Skilled in problem solving and using data to inform decisions • Experience managing risks, issues, and dependencies • Proactive, adaptable, and delivery-focused • Understanding of service design or process improvement (Desirable) • Experience in non-profit, education, or youth sectors (Desirable)

🏖️ Benefits

• We offer excellent staff benefits including a generous pension contribution • An employee assistance programme • Healthcare cash plan and volunteer leave • 25 days holiday, plus Bank Holidays and an additional 3 days paid leave between Christmas and the New Year • Buy additional annual leave • Benefits discount website • Death in service benefit 4 x salary • Incapacity benefit • Generous family leave and sick leave