Functional Analyst – Processes & AI

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🕒 June 17

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DOMVS iT

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2014

🤝 B2B

🏢 Enterprise

B2B • Enterprise

DOMVS iT is a Brazilian technology services company with over a decade of experience that provides IT staffing (Squad as a Service), managed squads, consulting, outsourcing, application management, and cloud & data services. The firm offers digital experience and product design services (Product Discovery, PDaaS), cloud architecture, FinOps, migrations, data masking/virtualization, and enterprise application support (including SAP), serving business customers across multiple cities and countries.

📋 Description

• Map corporate processes, identify efficiency improvement opportunities, and lead improvement initiatives using Artificial Intelligence, automation, and digital solutions. • Map and document end-to-end business processes. • Conduct interviews and workshops with stakeholders to understand current flows. • Identify bottlenecks, rework, manual activities, and optimization opportunities. • Design future (TO-BE) processes with a focus on simplification and operational efficiency. • Assess opportunities to apply Artificial Intelligence for task automation, decision support, and productivity gains. • Prepare feasibility analyses and recommendations for process transformation. • Translate business needs into functional requirements for technology teams. • Create flowcharts, journey maps, diagrams, and process documentation. • Monitor the implementation of proposed improvements and measure results. • Promote a culture of continuous improvement and innovation based on data and AI.

🎯 Requirements

• Experience in business process mapping and analysis. • Knowledge of continuous improvement methodologies and process optimization. • Experience in requirements elicitation and functional analysis. • Ability to identify automation and digitization opportunities. • Familiarity with process modeling tools (BPMN, Bizagi, Visio, Lucidchart, Miro, or similar). • Excellent communication skills for interacting with business and technology teams. • Practical knowledge of Generative Artificial Intelligence desirable (ChatGPT, Copilot, Gemini, Claude, or similar). • Experience with process automation (RPA, workflows, low-code/no-code). • Knowledge of data analysis and operational metrics. • Experience in digital transformation projects. • Familiarity with Lean, Six Sigma, or BPM methodologies.

🏖️ Benefits

• 15 days of paid leave; • Clude Saúde (online consultation platform); • Birthday day off + gift; • Partnership with AWS; • Language allowance; • TotalPass; • Support for further education/certification (Postgraduate/MBA and AWS Certification); • Referral bonus; • Merit platform.