Associate, Lifecycle Marketing, Retail

🕒 May 7

🇺🇸 United States – Remote

💵 $71.4k - $105k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🎡 Marketing

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DoorDash

WebsiteLinkedInAll Job Openings

10,000+ employees

🛍️ eCommerce

🚗 Transport

eCommerce • Marketing • Transport

DoorDash is a leading food delivery service that connects customers with local businesses and restaurants. By empowering local economies, DoorDash facilitates the growth and success of restaurants and retailers, offering a flexible work environment for its employees. The company emphasizes innovation and aims to redefine the local commerce experience while providing extensive benefits and opportunities for team members across various career areas.

📋 Description

• Work to support new business lines and expansion opportunities, such as Grocery and Beauty, through thoughtful, strategic, multi-channel CRM strategies • Create CRM campaign strategy across the customer lifecycle for both automations and ad hoc communications, including MVP and go-to-market testing for nascent business lines • Work closely with the Integrated Marketing function to develop campaign strategy briefs based on business needs and audience behavior, determining the best channel mix, audience targeting, and number of touchpoints per program • Partner with Marketing Ops counterparts who are responsible for campaign build, QA, & launch • Establish a strong working relationship with cross functional stakeholders in our Creative Studio, Promo Strategy, Product, Operations, Analytics, and Strategy teams • Work with Lifecycle Marketing Managers to increase personalization and relevance within audience lifecycle • Manage email reporting dashboards, monitor trends, and make recommendations based on results • Stay current on marketing best practices in email, push and SMS and share learnings and insights regularly with the broader marketing team

🎯 Requirements

• 1-3 years experience in CRM or email marketing • Deep familiarity with CRM technology including ESPs/marketing automation platforms • Analytical mindset with strong attention to detail • Strong writer and communicator • Basic knowledge of SQL, HTML and data visualization platforms (e.g. Tableau, Periscope) • Knowledge of email industry best practices including contact strategies, targeting and segmentation, A/B testing, and analytics • Extremely organized, dependable, self-motivated & ability to multi-task • Bachelor’s degree or equivalent experience

🏖️ Benefits

• Health insurance • 401(k) plan with employer matching • 16 weeks of paid parental leave • Wellness benefits • Commuter benefits match • Paid time off • Paid sick leave • Medical benefits • Dental benefits • Vision benefits • 11 paid holidays • Disability and basic life insurance • Family-forming assistance • Mental health program