Operations Specialist

🔥 13 hours ago

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DoorDash

10,000+ employees

🛍️ eCommerce

🚗 Transport

eCommerce • Marketing • Transport

DoorDash is a leading food delivery service that connects customers with local businesses and restaurants. By empowering local economies, DoorDash facilitates the growth and success of restaurants and retailers, offering a flexible work environment for its employees. The company emphasizes innovation and aims to redefine the local commerce experience while providing extensive benefits and opportunities for team members across various career areas.

📋 Description

• Manage robots on public roads and provide valuable feedback to team leads for system improvements. • Participate in some public road testing and stay flexible with other tasks as needed. • Report to the shift lead and help keep operations running smoothly. • Foster a culture of safety, inclusivity, and open communication within the team. • Become proficient in the software used for Remote Assistance operations. • Support robots by using the remote system to efficiently address their needs. • Collaborate with the team to identify inefficiencies and offer feedback to improve team efficiency. • Aid operators in their daily activities, ensuring adherence to Remote Assistance standards.

🎯 Requirements

• 2+ years of autonomous and/or robotics operations background experience. • Strong skills in Google Suite applications such as Sheets, Docs, Slides, Forms, and Calendar • Ability to communicate via Slack clearly and effectively, both in writing and verbally. • Self-motivated, quick to learn, and able to perform well under pressure. • Well-organized and attentive to detail. • Foster a strong safety culture by ensuring operations are safe and efficient. • Experienced in Jira, issue reporting/ticketing tools to collect feedback, schedule fixes, and track progress.

🏖️ Benefits

• 401(k) plan with employer matching • 16 weeks of paid parental leave • Wellness benefits • Commuter benefits match • Paid time off and paid sick leave in compliance with applicable laws • Medical, dental, and vision benefits • 11 paid holidays • Disability and basic life insurance • Family-forming assistance • Mental health program

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