Account Manager

November 12

Apply Now
Logo of DoseSpot

DoseSpot

DoseSpot provides ePrescription software enabling clinicians to electronically write and transmit prescriptions to pharmacies. The solution is Surescripts certified and eases the administrative burden of the prescription lifecycle by integrating with EHRs. Clinicians can prescribe medication without leaving their core workflows and remain compliant with state-specific and federal regulations for prescribing medication and controlled substances. Founded in 2009 and based in Dedham, MA, DoseSpot serves more than 300 healthcare clients ranging from digital/telehealth firms, hospice pharmacies, and EHR and practice management software companies to dental services.

51 - 200 employees

Founded 2009

💰 Private Equity Round on 2022-01

📋 Description

• Own a portfolio of mid-to-large accounts, serving as a trusted advisor to customer stakeholders and executive sponsors. • Lead renewal and upsell discussions to expand product adoption and drive revenue growth within assigned accounts. • Forecast and track key account metrics, using data insights to identify opportunities for improvement and value expansion. • Partner cross-functionally to ensure solutions are delivered on time and to scope, proactively addressing risks or escalations. • Lead quarterly business reviews and communicate client performance outcomes to leadership and stakeholders. • Collaborate with Sales to identify and pursue new business opportunities within existing client portfolios.

🎯 Requirements

• Bachelor’s degree or equivalent experience. • 5+ years of experience in account management, customer success, or client-facing roles in SaaS or healthcare solutions including direct exposure to revenue cycle management (RCM), eligibility verification, or payer data workflows. • Proven ability to manage complex client relationships and communicate with senior stakeholders. • Strong analytical, strategic, and problem-solving skills. • Confident communicator capable of influencing internal and external decision-makers.

🏖️ Benefits

• Remote work environment with a flexible work schedule to encourage work-life balance • Annual company offsite • Generous leave package including flexible time off policy that encourages team members to take time off to relax and recharge; plus 13 paid holidays, paid sick leave, and paid parental leave • Medical, dental, and vision insurance for you and your family, plus a company funded FSA & HSA (dependent on which medical plan you choose) • 401(k) company match • One-time workspace reimbursement to help you optimize your remote workspace

Apply Now

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