Agency Enablement Associate

Job not on LinkedIn

🔥 0 minutes ago

🌐 Australia, Canada, +6 more countries – Remote

🇦🇺 Australia – Remote 🇨🇦 Canada – Remote 🇨🇷 Costa Rica – Remote 🇭🇳 Honduras – Remote 🇯🇵 Japan – Remote 🇵🇱 Poland – Remote 🇸🇬 Singapore – Remote 🇿🇦 South Africa – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

✨ Associate

🚫👨‍🎓 No degree required

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Dotdigital

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1999

☁️ SaaS

📣 Marketing

SaaS • Marketing

Dotdigital is a marketing automation platform, established over 20 years ago, that helps brands improve their marketing engagement using innovative tools to achieve seamless and relevant customer connections. With over 400 employees worldwide, Dotdigital serves mid-market and enterprise companies across various industries, emphasizing responsible marketing and sustainability. The company is recognized as the world's first carbon-neutral marketing automation platform with certifications in ISO14001, ISO 27701, and ISO27001. Dotdigital is committed to diversity and inclusion, and actively supports initiatives for green practices, employee wellbeing, and women empowerment in the tech industry.

📋 Description

• Monitor and respond to agency partner questions and issues via Slack throughout EST business hours • Support the onboarding and activation of new agency partners • Troubleshoot partner issues and coordinate with internal teams for timely resolution • Track partner enquiries, issues and activation progress • Build strong relationships with agency partners • Identify recurring questions, challenges and friction points to improve documentation, onboarding and product development • Support the wider partnerships team with ad hoc projects

🎯 Requirements

• Excellent written communication skills, with the ability to build trust and relationships through digital channels • Confidence working in a fast-paced environment where priorities can shift throughout the day • Strong organisational skills and the ability to manage multiple conversations and priorities simultaneously • A proactive and curious mindset, with a focus on solving root causes rather than simply addressing symptoms • Interest in ecommerce, Shopify or agency partnerships is beneficial but not essential • Availability to work and respond during EST business hours

🏖️ Benefits

• Opportunities for growth and development as the agency partner programme expands • Product training provided • Work closely with Alia's founding team and partnerships leadership • Take ownership from day one in a role that has a direct impact on partner success