Pre-sales Field Application Scientist – Lab Orchestration

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Dotmatics

501 - 1000 employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Dotmatics is an AI-powered scientific intelligence platform that specializes in data management and workflow automation specifically for multimodal scientific discovery. It facilitates adaptive lab workflows, enhances collaboration across various scientific disciplines, and integrates advanced predictive analytics to accelerate research and development. With a suite of products, including solutions for bioinformatics, cheminformatics, and flow cytometry, Dotmatics supports researchers in making informed decisions, streamlining operations, and driving innovation in drug discovery and materials science.

📋 Description

• Lead end-to-end demo cycles, RFP responses, and technical customer engagements. • Build and maintain strong relationships with customers and consultants, developing executive sponsors for Dotmatics and identifying opportunities to increase satisfaction. • Architect and design solution proposals and bids aligned to customer requirements and business outcomes. • Support, attend, and lead internal and external meetings, discussions, and negotiations with stakeholders. • Provide coaching and technical support to sales professionals and BDRs throughout the sales cycle. • Partner with sales teams and customers to define technical requirements and advise on fit-for-purpose solutions. • Ensure effective handover of proposed solutions to delivery teams and Customer Success Managers. • Maintain up-to-date technical expertise across the Dotmatics SaaS portfolio by participating in ongoing training.

🎯 Requirements

• Advanced degree in Biology or Biochemistry • Minimum of 5+ years experience in a customer facing role • Experienced in presenting solutions and utilizing knowledge of Pre-sales best practices for software demonstrations • Personal use of AI-driven work practices • Working Knowledge of Scientific/informatics software • Understanding of SaaS architecture, integrations and security • SQL and Python skills to build prototypes of workflows and integrations • Experience with Dotmatics’ applications such as Snapgene, Geneious Prime and Biologics, Prism • Modeling scientific data and crafting solutions based on product knowledge and industry best practices • Conduct & Deliver needs analysis to understand scientific challenges, business needs, and critical requirements • Working understanding of implementing, supporting, and/or integrating scientific systems

🏖️ Benefits

• Medical, Dental, Vision, Insurance • Health Spending Accounts • Wellness Benefits (Mental Health Apps and Fitness Perks) • Company-paid Life and Disability Insurance • 401k Retirement Plan (with 4% company match; immediate vesting) • Flexible Time off Plan (for US exempt employees)

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