Customer Manager, Building & Infrastructure

🔥 12 hours ago

🇮🇳 India – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Dow

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1897

🏭 Manufacturing

🚀 Aerospace

🌾 Agriculture

Manufacturing • Aerospace • Agriculture

Dow is a global leader in the chemical industry, providing a wide range of products and solutions that drive innovation across numerous sectors. The company is committed to advancing sustainability and delivering materials science expertise to address critical challenges such as clean water, clean energy generation and conservation, and increasing agricultural productivity. Dow operates in a variety of markets, offering diverse products and services tailored to meet the needs of its customers worldwide.

📋 Description

• Lead the Building & Infrastructure business across Eastern India and Bangladesh, covering Projects, Retail, Construction Chemicals, and other strategic growth areas • Develop and execute growth strategies for designated market segments • Expand and strengthen retail route-to-market networks of distributors, dealers, retailers, hardware stores, contractors, applicators, and other channel partners • Build and maintain relationships with developers, architects, consultants, contractors, fabricators, and other decision-makers • Influence specifications and secure project opportunities • Identify, qualify, and convert new business opportunities • Maintain sales pipelines, accurate forecasts, and disciplined opportunity management from inception through closure • Drive value-based selling, commercial negotiations, pricing strategies, and joint business plans • Contribute to revenue growth, margin expansion, customer retention, and channel excellence • Collaborate with Marketing, Product Management, Technical Service, Supply Chain, and Customer Service teams • Provide market intelligence, competitive insights, business updates, and growth recommendations to senior stakeholders • Develop customer relationships, strengthen channel networks, support project opportunities, and identify new business growth areas

🎯 Requirements

• Bachelor's degree in Engineering, Science, Architecture, Business, or a related field from a recognized institution • MBA or Master's degree in Business Administration, Marketing, Engineering, or a related discipline preferred • 10–12 years of experience in sales, business development, account management, project sales, channel development, market development, or related commercial roles • Proven experience serving customers in Building & Infrastructure, Construction Chemicals, Building Materials, Architectural Solutions, or related industries • Demonstrated success developing and growing markets through distributors, dealers, retailers, hardware stores, contractors, applicators, and similar channel partners across geographically diverse regions • Experience managing strategic accounts, major projects, and specification-driven opportunities while influencing purchasing decision stakeholders • Proven track record of independently developing markets, converting opportunities into sustainable business growth, and presenting strategies and recommendations to senior leadership • Willingness and ability to travel extensively across Eastern India and Bangladesh • Market development and growth strategy • Channel and retail development, including distributor management, dealer expansion, outlet penetration, and demand generation • Strategic account and project management, including stakeholder mapping, specification influence, and opportunity conversion • Value-based selling and commercial negotiations • Business planning and commercial analytics, including sales forecasting, pipeline management, performance tracking, and corrective action planning • Strong executive communication and stakeholder management skills

🏖️ Benefits

• Equitable and market-competitive base pay and bonus opportunity, along with locally relevant incentives • Benefits and programs supporting physical, mental, financial, and social well-being • Competitive retirement program, potentially including company-provided benefits, savings opportunities, financial planning, and educational resources • Employee stock purchase programs (availability varies depending on location) • Robust medical and life insurance packages • Travel insurance (available in certain countries/locations) • Training and mentoring opportunities • Work experiences, community involvement, and team building • Role-based workplace flexibility • Competitive yearly vacation allowance • Paid time off for new parents, including adoptive and foster parents • Paid time off to care for sick or injured family members • Paid time off for volunteering and Employee Resource Group participation • Wellbeing Portal • On-site fitness facilities (availability varies depending on location) • Employee discounts for online shopping, cinema tickets, gym memberships, and more • Transportation allowance (availability varies depending on location) • Meal subsidies/vouchers (availability varies depending on location) • Carbon-neutral transportation incentives such as bike-to-work programs (availability varies depending on location)