Operations Associate – Client Delivery

🔥 25 minutes ago

🇿🇦 South Africa – Remote

💵 $25.2k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

🚫👨‍🎓 No degree required

Where this job comes from

Posted on Drop Zero Digital's careers page, not through a job board

First seen by Remote Rocketship 25 minutes ago

Logo of Drop Zero Digital

Drop Zero Digital

1 - 10 employees

📣 Marketing

🛍️ eCommerce

🤝 B2B

Marketing • eCommerce • B2B

Drop Zero Digital is a specialized digital marketing agency focused on perfecting email marketing for e-commerce lifestyle brands. With a particular emphasis on clients using platforms like Klaviyo, Drop Zero Digital helps brands enhance their customer engagement and drive revenue through strategic and creative email campaigns. They offer free audits to qualified brands as part of their commitment to maximizing return on ad spend and leveraging email as a powerful marketing channel.

📋 Description

• Grow Drop Zero Digital’s AI image service • Own either the hiring machine or client delivery operations, with the area decided during the trial • For hiring operations: find, screen, and hire people; run the funnel end to end; source candidates; chase; schedule; maintain the tracker; identify broken processes • For client delivery operations: plan, brief, chase, and ship client work; hold timelines; brief the team properly; prevent work from stalling • Notice what has slipped, decide what to do, and close it without being asked • Make real daily decisions and take ownership of their outcomes • Identify failing processes, including company processes, and report them clearly • Complete a paid six-to-eight-week trial performing the real job

🎯 Requirements

• Full time once hired, and this is your only job • During the paid trial, work 4 hours a day with 2 hours at a fixed time inside the working day; current job may be retained during the trial • If you pass, give notice and join full time within 30 days • Reliable internet with at least 30 Mbps download and 5 Mbps upload, tested live • Strong written English • Based in South Africa • Track working time with the company’s time tracking tool from day one • Have held a full-time job at some point in the last 12 months • Misrepresenting employment history is disqualifying; employment details are verified with contracts and payslips

🏖️ Benefits

• 2100 USD per month from day one, set by responsibility and demonstrated capability, not by how long you have worked • A one-month annual bonus • 15 days of paid leave a year, rising with tenure, plus your own country’s public holidays • Paid sick leave • A health allowance • A coworking allowance • Paid trial from day one: half rate for the first two weeks, full rate from week three onward • Completion payment when you finish the trial, whether or not we hire you • If the trial stops early, payment for the days worked

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