Implementation Specialist

🕒 May 21

🌾 Nebraska, Minnesota, +1 more states – Remote

🌾 Nebraska – Remote ❄️ Minnesota – Remote 🤠 Texas – Remote

💵 $58k - $77k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

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DTN

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🌾 Agriculture

💰 Grant on 2014-09

Agriculture • Aviation • Utilities & Renewable Energy

DTN is a data and analytics company that provides operational intelligence to various industries, including agriculture, aviation, transportation, and utilities. They offer a range of products, including weather insights, market data, and analytical tools designed to improve decision-making and reduce risks for their clients. Their solutions, such as ClearAg® and WeatherOps®, leverage advanced technology and data analytics to help customers manage their operations effectively and adapt to changing environmental conditions.

📋 Description

• Partner with customers to understand business requirements, operational workflows, and technical objectives • Translate customer requirements into implementation designs and configuration plans • Configure DTN platforms to support customer use cases, integrations, workflows, and data mapping requirements • Develop and execute testing strategies to validate implementation quality and functionality • Execute implementation plans aligned to customer business goals and timelines • Support development of implementation documentation, best practices, and training materials • Collaborate with customers on technical migrations, organizational adoption, and change management activities • Assist in developing project plans, RACIs, and customer implementation strategies • Lead customer meetings, stand-ups, and implementation status reviews • Identify and resolve implementation, integration, and adoption issues throughout the deployment lifecycle • Proactively manage implementation risks, dependencies, and roadblocks • Deliver customer training and knowledge transfer to support adoption and self-sufficiency • Partner cross-functionally with Project Managers, Transformation Consultants, Sales, Product, and Support teams to ensure coordinated delivery • Document implementation decisions, lessons learned, and best practices to support future enhancements and scalability • Provide customer and implementation feedback to Product and Engineering teams to support continuous improvement

🎯 Requirements

• 5+ years of hands-on experience implementing B2B SaaS or enterprise software solutions • Strong technical aptitude with the ability to quickly learn and apply new technologies and platforms • Experience with solution design, configuration, integration, testing, and validation • Strong problem-solving and critical-thinking skills • Proven project management experience with the ability to drive initiatives from planning through execution • Experience working cross-functionally with customers, architects, project managers, and technical stakeholders • Excellent communication and interpersonal skills with the ability to engage effectively at all organizational levels • Strong analytical and strategic thinking skills • Customer-centric mindset with a passion for delivering value and driving customer success • Bachelor’s degree required

🏖️ Benefits

• Competitive Salary • Unlimited PTO • Flexible working hours • Remote work model (position dependent) • Competitive Medical, Dental and Vision Insurance Plans • 6% 401K matching • Unlimited access to 13k+ courses via learning platform to support employee career advancement • Employee Assistance Program (EAP)