Salesforce Developer – Administrator

🔥 0 minutes ago

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Digicom Technology Solutions

WebsiteLinkedInAll Job Openings

11 - 50 employees

We think you deserve a better IT experience and we’re excited to demonstrate the difference we can make in your organization!

📋 Description

• Work with Salesforce EHR platform provider to develop new features and functionality. • Perform routine configuration management, and security settings within Salesforce to ensure optimal performance. • Design and implement flows and validation rules that support efficient data entry and clinical reporting. • Create dashboards and custom reports to track patient engagement metrics and operational efficiency. • Act as a primary point of contact for patients struggling to access or utilize the patient portal, providing clear, empathetic, and technical guidance. • Conduct thorough administrative reviews of patient files to verify insurance coverage, resolve eligibility discrepancies, and ensure accurate billing documentation. • Serve as a frontline resource for patients, resolving inquiries related to their account status, appointment information, or portal functionality. • Identify recurring patient pain points within the Salesforce UI or portal experience and recommend/implement intuitive interface improvements.

🎯 Requirements

• Proven track record in Salesforce development/administration and preferably, prior experience working within a healthcare setting or clinical environment. • Strong understanding of Salesforce configuration (Profiles, Roles, Flows, Reports, and Dashboards). • Understanding of the Salesforce data model, how & when to create custom objects, junction objects, and other model items. • Working familiarity with healthcare administrative processes, specifically regarding insurance verification and patient record management. • Exceptional customer service skills, with the ability to translate technical concepts into easy-to-understand instructions for non-technical users. • Ability to devise and document operating procedures using videos, checklist and progressive disclosure instruction pages. • Firm grasp of healthcare privacy regulations (e.g., HIPAA) and the importance of data security in a CRM environment. • Positive attitude, excellent time management skills, passion for teamwork, reliable and punctual. • Secure and quiet work area, internet connection capability of at least 20 Mbit download and reliable power (must have a whole house UPS if unreliable). • Able to pass a background check.

🏖️ Benefits

• Paid time off plan • Paid training • Wellness program