Call Center Agent

🔥 9 minutes ago

🌪️ Kansas, Kentucky, +2 more states – Remote

🌪️ Kansas – Remote 🐎 Kentucky – Remote 🌪️ Oklahoma – Remote 🌴 South Carolina – Remote

💵 $13 / hour

⏱ Part Time

🟡 Mid-level

🟠 Senior

📞 Call Center Representative

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Dynata

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🤝 B2B

👥 B2C

☁️ SaaS

💰 $31.5M Debt Financing - Dynata on 2024-05

B2B • B2C • SaaS

Dynata is a market research and data company that provides high-quality first-party survey panels, audience data, and a suite of survey and analytics platforms to help organizations collect, activate, and measure insights. The company offers global B2B and B2C panels, survey scripting and fielding tools, data enrichment, audience activation, brand lift measurement, and data visualization, and it emphasizes data quality using AI/ML (QualityScore™) and security certifications. Dynata serves researchers, brands, media agencies, publishers, pollsters, and academics with both self-service and managed services.

📋 Description

• Join Dynata’s Virtual Call Center team as a part-time telephone interviewer and earn extra cash remotely! • Perform outbound surveys from home with respondents and accurately record their answers. • The opinions you collect and record are sent to our clients to help them make more informed business decisions. • Must be available to work within the hours of 5:00 PM – 10:00 PM EST Monday – Friday and 11:00 AM – 7:00 PM EST Saturday – Sunday. • Must be able to work 1 weekend shift (either a Saturday or Sunday) each week. • Minimum 4 consecutive hours per shift • Minimum 20 hours per week

🎯 Requirements

• Must live and work in one of the following U.S. states: AL, AR, GA, IA, ID, IN, KS, KY, LA, MN, MS, MT, NC, ND, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, WI, WV, or WY • Must be 18 years or older (16+ in SC, GA, and TX) • Ability to read and speak clearly • Ability to handle difficult calls in a professional manner • Ability to listen and comprehend respondent answers and accurately and efficiently type answers into the Company’s survey software platform • Typing speed of 30 wpm while maintaining accuracy is preferred • Ability to sit and type for majority of shift • Ability to provide own equipment (laptop, headset, webcam etc.) • Have a dedicated, quiet working space that is free of distractions to conduct business

🏖️ Benefits

• Work remote from the comfort of your home • We will train the right candidate • Positive attitude and willingness to learn. • Flexible shifts within our operating hours