Provision
1 - 10 employees
Founded 2022
🤝 B2B
🏢 Enterprise
🤖 Artificial Intelligence
💰 Venture Round on 2022-08
B2B • Enterprise • Artificial Intelligence
Provision is a company focused on revolutionizing customer experience (CX) through innovative solutions in business process outsourcing. They help organizations automate non-value-add interactions using technologies like IVR, RPA, and AI, and offer real-time data and analytics to improve agent performance and customer satisfaction. Provision is adaptable, allowing businesses to scale their programs according to demand.
Call Center Agent
Job not on LinkedIn
🕒 May 28
🇺🇸 United States – Remote
💵 $11 - $15 / hour
⏱ Part Time
🟡 Mid-level
🟠 Senior
📞 Call Center Representative
🦅 H1B Visa Sponsor
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Provision
1 - 10 employees
Founded 2022
🤝 B2B
🏢 Enterprise
🤖 Artificial Intelligence
💰 Venture Round on 2022-08
B2B • Enterprise • Artificial Intelligence
Provision is a company focused on revolutionizing customer experience (CX) through innovative solutions in business process outsourcing. They help organizations automate non-value-add interactions using technologies like IVR, RPA, and AI, and offer real-time data and analytics to improve agent performance and customer satisfaction. Provision is adaptable, allowing businesses to scale their programs according to demand.
📋 Description
• Supporting customers in billing inquiries and disputes. • Supporting customers in basic troubleshooting of their hardware and software. • Dispatching of Technical Crews when such troubleshooting fails. • Answering inbound calls of customers who require roadside services. • Ascertaining the location of those customers and dispatching Roadside Service Providers to their location. • Ensuring no customer is "stranded" or doesn't have their situation resolved. • Maintaining a positive and respectful attitude towards all customers at all times. • Communicating and Coordinating with supervisors and team as needed. • Ensuring customer satisfaction and providing professional care.
🎯 Requirements
• Professional at home Office Space for working. • Minimum 15 MBps Up, 50 MBps Down Internet Speeds. • You must be a resident of the State of Arkansas.
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