Product Manager

Job not on LinkedIn

🔥 6 minutes ago

🇺🇸 United States – Remote

💵 $130k / year

⏰ Full Time

🟠 Senior

🔴 Lead

✅ Product Manager

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DYOPATH

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2020

🔒 Cybersecurity

Cybersecurity • Cloud • IT Services

DYOPATH is a company dedicated to providing comprehensive IT solutions aimed at enhancing organizational performance and security. They offer a wide range of services including advanced security services, managed security, cloud services, IT outsourcing, and managed services. DYOPATH is focused on helping clients navigate the challenges of cyber threats, complex IT environments, and talent shortages. Their services are designed to be secure, always available, and aimed at improving communication, efficiency, and productivity within organizations. DYOPATH places a high priority on customer satisfaction and efficiency improvements, making them a trusted partner in IT success for large and small organizations alike.

📋 Description

• Own the end-to-end lifecycle of MSP and MSSP services from definition through optimization • Define Ideal Customer Profiles (ICP) and Target Customer Profiles (TCPs) • Segment offerings by customer size, vertical, and business unit • Ensure alignment between what is marketed, sold, delivered, and supported • Maintain a normalized product and service catalog • Own all supporting documentation, including internal and client-facing materials • Establish governance for documentation standards, templates, and approvals • Develop and maintain cost models, pricing structures, and MSRP • Continuously refine unit economics (ticket costs, delivery costs, infrastructure support) • Partner with Delivery, Security Operations, and Implementation teams to define required roles, skills, and certifications • Define and drive AI-enabled delivery strategies across services • Build and communicate product roadmaps and release cycles

🎯 Requirements

• 7+ years of Product Management experience in technical services (MSP, MSSP, or similar) • Proven success productizing complex service offerings (not just software) • Strong experience with IT infrastructure, cloud, or cybersecurity services • Ability to create clear, precise documentation and client-facing materials • Experience working cross-functionally with Sales, Delivery, and Operations teams • Bachelor’s degree in Business or related field • Strong English communication skills (written and verbal).