Seller Success Advisor

🔥 26 minutes ago

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eBay

WebsiteLinkedInAll Job Openings

10,000+ employees

🛍️ eCommerce

🏪 Marketplace

💰 $1.1G Post-IPO Debt - eBay on 2022-11

eCommerce • Marketplace

eBay is a global online marketplace that connects buyers and sellers through auctions and fixed-price listings. The platform hosts consumer-to-consumer and business-to-consumer transactions across a wide range of categories, including collectibles and live-streamed commerce (eBay Live). eBay runs promotional events and charity auctions, maintains a worldwide office footprint with hybrid work options, and emphasizes community and economic opportunity for its users.

📋 Description

• Reach out to sellers and invite them to participate in the program • Serve as the primary point of contact for sellers (via calls, emails, zoom meetings) • Monitor seller activity and performance metrics • Identify sellers facing challenges and provide timely resolutions • Deliver regular performance insights and action plans • Conduct health check-ins to gather feedback and ensure seller satisfaction

🎯 Requirements

• Previous experience in account management, client onboarding, customer success, or seller operations—preferably in eCommerce • Excellent verbal and written communication skills • Strong problem-solving and multitasking abilities • Proficiency with CRM tools, Excel/Google Sheets, and basic eCommerce technologies • Customer-first mindset and service orientation • Ability to manage multiple accounts and priorities effectively • Data-driven thinking and comfort with performance metrics • Collaboration and cross-functional teamwork • 1 year sell experience

🏖️ Benefits

• eBay is an equal opportunity employer • Accommodation available for applicants with needs