Operations Manager

🕒 March 24

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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Echobox

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2013

🤝 B2B

📱 Media

☁️ SaaS

B2B • Media • SaaS

Echobox is a company that specializes in social media and email automation tailored for publishers. With cutting-edge technology and AI-driven strategies, Echobox helps publishers enhance their digital engagement by automating their social media management and optimizing newsletter campaigns. Their products, Echobox Social and Echobox Email, simplify the processes of growing an audience and increasing publication performance through advanced analytics and automation. Many prestigious publishers trust Echobox to improve their referral traffic and audience interaction.

📋 Description

• Own the full finance function, including management accounts, month-end close, and quarterly reporting • Lead budgeting, forecasting, and detailed variance analysis • Build, maintain, and continuously improve robust financial models • Deliver clear and insightful reporting to support strategic decision-making • Manage R&D tax credit claims with external advisors • Oversee EMI stock option schemes, valuations, and grant processes • Ensure compliance with financial regulations and reporting standards • Act as a key point of contact for investors on financial performance and reporting • Translate financial data into compelling narratives for stakeholders • Establish and optimise financial processes, controls, and reporting frameworks • Own cash flow management, working capital optimisation, and cost control strategies • Monitor SaaS metrics (e.g. ARR, MRR, CAC, LTV, churn) and provide actionable insights • Improve financial visibility across the business through dashboards and KPI tracking • Ensure scalability of finance systems, processes, and controls as the company grows • Oversee payroll processes via external providers, ensuring accuracy and compliance • Support headcount planning and workforce cost modelling • Collaborate on compensation structures, bonus schemes, and commission frameworks • Provide financial insight into hiring plans and organisational growth • Partner with cross-functional teams across the business to lead and deliver end-to-end recruitment operations • Ensure accurate financial data, contracts, and pricing are reflected in CRM systems (e.g. HubSpot) • Partner with commercial teams on pricing strategies and revenue optimisation • Analyse sales performance, pipeline data, and revenue forecasting • Improve alignment between finance and sales operations • Manage outsourced bookkeeping and payroll providers • Lead procurement and supplier management (software, rent, insurance, etc.) • Ensure operational efficiency, cost discipline, and contract optimisation

🎯 Requirements

• Proven experience as a Operations Manager in a fast-paced environment • Experience in SaaS, technology, or high-growth businesses (preferred) • Strong financial modelling and analytical skills • Deep understanding of SaaS metrics and financial operations (FinOps) • Advanced Excel / spreadsheet skills • Experience with Xero, HubSpot, or similar systems (desirable) • Degree (2:1 or above), ideally from a top-tier university • Strong communication skills with the ability to influence senior stakeholders • Highly proactive, detail-oriented, and commercially aware

🏖️ Benefits

• Work directly with the CEO and leadership team in a scaling AI company • Own and shape the finance function with real strategic impact • Gain exposure to investors, fundraising, and high-level decision-making • Be part of a high-growth, product-driven business solving complex challenges