Solutions Engineering Manager

🔥 23 minutes ago

🌐 Singapore, Taiwan – Remote

🇸🇬 Singapore – Remote 🇹🇼 Taiwan – Remote

💵 $149.7k - $224.4k / year

⏰ Full Time

🟠 Senior

🔴 Lead

💻 Solutions Engineer

👻 Ghost score 1%

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Echodyne

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2014

🏭 Manufacturing

🚀 Aerospace

🎖️ Defense

💰 $135M Series C on 2022-06

Manufacturing • Aerospace • Defense

Echodyne is a company that designs and manufactures advanced radar solutions using its proprietary metamaterials electronically scanned array (MESA) technology. The company's radars offer high performance with low size, weight, and power requirements (SWaP), making them ideal for a variety of applications in defense, government, and commercial sectors. Echodyne's radars are used for drone detection, perimeter security, and enhancing situational awareness. Known for their data fidelity and seamless integration capabilities, these radars are trusted by defense, aerospace, and other industries to provide superior data and safety outcomes. Echodyne is headquartered in Kirkland, WA and takes pride in crafting its technology entirely in the USA.

📋 Description

• Lead a team of Solutions Engineers responsible for pre- and post-sales technical engagement with customers across Asia • Oversee on-site radar demonstrations at external events, conferences, partner, and customer sites • Lead installation planning and integrations, deployment configuration, system tuning, technical support, and troubleshooting • Liaise with product development and sales to align efforts and refine product solutions based on customer feedback and field observations • Coordinate creation of training materials, user manuals, and application notes • Conduct and guide post-demonstration data analysis to improve future customer engagements • Work with product management and engineering to integrate field feedback into product development • Travel across Asia, approximately 40–50% or up to 50% • Perform other related business tasks

🎯 Requirements

• Demonstrated ability to lead a team in managing customer relationships within complex, technical environments • Proven track record of learning a technical product and conveying its value to potential customers • Personal integrity, trustworthiness, and respect while representing Echodyne and demonstrating products • Resiliency, positive attitude, analytical, reasoning, and problem-solving skills • Organized and detail-oriented with excellent follow-up and decision-making skills • Solid technical foundation and good technical writing skills • Outstanding customer-communication skills, including high-level overviews and deeply detailed explanations • Experience coordinating efforts across teams and organizations is desired • Experience deploying or operating radar systems, especially Electronically Scanning Array radars, is desired • Familiarity with Python or Matlab is desired • Experience with Linux operating systems and Command Line Interface is desired • Understanding of digital signal processing is desired • Experience troubleshooting hardware and software issues is desired • Experience conducting basic data plotting and analysis is desired • 8+ years of experience in technical sales, solutions engineering, or technical account management • At least 3 years in a field-oriented sales leadership role • Must be eligible to handle U.S. Government export-controlled information or obtain required Government authorizations

🏖️ Benefits

• RSU (Restricted Stock Units) • Fully-paid medical, dental, and vision insurance premiums for you • Choice of PPO or HDHP/HSA • Virtual Care – 98Point6 • Employee Assistance Program • Mental Health coverage through Springhealth & Talkspace (Premera) • Travel Assistance Insurance • Company Paid Life Insurance • Company Paid Short & Long Term Disability • Flexible PTO (exempt) / 15 days per year (non-exempt) • 401(k) match • Pet Insurance • Prepaid Legal Program • Commuter Benefits • Paid Company Holidays

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