Solution Engineer

🔥 4 minutes ago

🇸🇬 Singapore – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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First Advantage

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

👥 HR Tech

☁️ SaaS

🤝 B2B

HR Tech • SaaS • B2B

First Advantage is a leading provider of global software and data for the HR technology market. Enabled by proprietary technology and AI, it delivers employment background screening, digital identity and verification services, APIs, and risk-monitoring products across the employee lifecycle. The company emphasizes automation and continuous identity verification, serving roughly 80,000 organizations in over 200 countries and territories, and maintains large proprietary databases (over one billion records). Headquartered in Atlanta and publicly traded (NASDAQ: FA), First Advantage focuses on helping customers hire smarter and onboard faster through software, data and services.

📋 Description

• Lead technical and business discovery to understand customer objectives, workflows, and technical environments • Translate customer needs into high-level First Advantage solution designs • Define clear success criteria with customers before proposing a solution • Deliver outcome-focused demonstrations • Advise executive and technical stakeholders throughout the sales cycle • Validate proposed solutions for technical feasibility and customer alignment • Own transition from signed opportunity through successful implementation • Develop and manage project plans, timelines, milestones, risks, and stakeholder communications • Provide project updates and facilitate stakeholder meetings • Lead customer onboarding and implementation activities • Partner with Customer Success and Support for transition to business-as-usual operations • Support adoption and confirm agreed business outcomes are achieved • Support strategic, high-value, technically complex, multi-country, and compliance-driven opportunities throughout the customer lifecycle

🎯 Requirements

• Proven experience in pre-sales, solution consulting, sales engineering, or a similar customer-facing role, ideally within a technology-enabled service environment • Demonstrated success leading customer-facing engagements from discovery through implementation and go-live • Strong project management capabilities, including scope, stakeholder, risk, and delivery governance • Strong communication and stakeholder-management skills across executive and technical audiences • A collaborative, solutions-focused approach to problem-solving • The ability to manage complex priorities across the sales and implementation lifecycle • Fluency in Mandarin and Cantonese is preferred

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