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🕒 May 28

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Eco-Products

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1990

🏭 Manufacturing

🤝 B2B

🛍️ eCommerce

💰 $2M Debt Financing - Eco Products on 2009-05

Manufacturing • B2B • eCommerce

Eco-Products is a manufacturer and seller of sustainable foodservice packaging and disposables. The company designs and produces products made from renewable, reusable, and post-consumer recycled materials — including cups, lids, containers, clamshells, plates, bowls, trays, cutlery and related accessories — and emphasizes end-of-life solutions (compostability, recycling, reuse). Eco-Products offers distinct product lines (GreenStripe renewable/compostable, BlueStripe recycled, and Veda reusable), maintains certifications (BPI-certified compostable products, NSF certification for reusable items, Ecolab wash testing) and runs programs and services to support circularity and contamination mitigation (CIRC program, composting and recovery resources). They sell through an online storefront and distributor channels and target institutional and foodservice customers (e. g. , campus meal plans).

📋 Description

• Conduct outbound and inbound tele calling to engage customers, provide support, and drive sales conversions. • Deliver high-quality customer service by addressing inquiries, resolving issues, and ensuring satisfaction • Maintain accurate and up-to-date customer records in the CRM system (Zoho) • Generate regular reports on customer interactions, sales leads, and performance metrics using Excel and CRM tools • Collaborate with sales and support teams to follow up on leads and improve customer retention • Monitor and analyze customer feedback to identify trends and recommend improvements. • Support inside sales initiatives by qualifying leads and scheduling follow-ups. • Ensure compliance with company policies, data privacy standards, and service-level agreements

🎯 Requirements

• 2–3 years of experience in customer support, inside sales, or tele calling roles • Proven experience in using CRM platforms, with hands-on knowledge of Zoho CRM • Strong proficiency in Microsoft Excel for data entry, analysis, and reporting • Excellent verbal and written communication skills in English and local language(s) • Ability to work independently in a remote, home-based environment with self-discipline and time management • Strong organizational skills and attention to detail • Basic understanding of sales processes and customer lifecycle management • Reliable internet connection and a dedicated workspace conducive to remote work • Willingness to work flexible hours, including evenings and weekends, as required

🏖️ Benefits

• Fixed salary • 2 types of incentives (Performance + Target/Closure based)