Consumer Care and Engagement Coordinator – Greek, English

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🔥 54 minutes ago

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Ecolab

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1923

🍽️ Food & Beverage

🏥 Healthcare

🏨 Hospitality

Food & Beverage • Healthcare • Hospitality

Ecolab is a global leader in providing water, hygiene, and infection prevention solutions and services. With a strong emphasis on sustainability, Ecolab partners with customers across more than 40 industries to enhance operational efficiency, safety, and sustainability while maintaining product quality and guest satisfaction. The company's innovative solutions help optimize water and energy use, improve operational efficiencies, and advance food safety. Furthermore, Ecolab's commitment to a sustainable future is highlighted through programs like Ecolab Water for Climate, aimed at reducing greenhouse gas emissions and conserving vital resources.

📋 Description

• Answer consumer questions and requests regarding various topics • Provide exceptional customer support to clients via multiple channels • Collaborate with the customer support team to resolve issues • Assist in identifying and implementing service improvement initiatives • Support in documenting and presenting customer support strategies and outcomes

🎯 Requirements

• Fluency in English and Greek • Proficiency in an additional European language is a plus • Initial Customer Support experience and/or Community Management • Degree in Business, Communications, or a related field • Effective communication skills • Proficiency in customer support tools such as Sprinklr

🏖️ Benefits

• 6 months contract • Flexibility in working hours • Remote working opportunities