Customer Success Manager – DACH

🔥 15 minutes ago

🌐 Austria, Croatia, +6 more countries – Remote

🇦🇹 Austria – Remote 🇭🇷 Croatia – Remote 🇩🇪 Germany – Remote 🇭🇺 Hungary – Remote 🇮🇹 Italy – Remote 🇵🇹 Portugal – Remote 🇪🇸 Spain – Remote 🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ecosio

WebsiteLinkedInAll Job Openings

51 - 200 employees

ecosio is a leading provider of B2B integration, specialising in electronic data interchange (EDI) and e-invoicing. We provide automated communication across entire supply chains and have clients across a wide range of industries - from brewers to cable car manufacturers.

📋 Description

• Strategically develop existing accounts and build long-term business relationships • Identify up- and cross-selling opportunities • Manage a portfolio of clients and maximize the value they receive from the solution • Partner with an Account Manager to hand over and transition qualified opportunities • Gather customer feedback to improve products and services • Navigate customer escalations and align internal stakeholders on solutions • Execute sales campaigns in cooperation with marketing

🎯 Requirements

• Experience in B2B SaaS sales • German language skills at native / C2 level • Fluent English skills • Experience working with a portfolio of existing customers • Experience with cross- and up-selling • Standard background checks as part of the hiring process • Experience selling EDI, e-invoicing, or ERP solutions (nice to have)

🏖️ Benefits

• Remote-first culture with remote work from one of the designated countries • Flexible working hours • Annual personal development budget for conferences, courses, or career coaching • Home office allowance • Regular team events and trips • Workations of up to 90 days per year within the EU • Wellbeing support, including mental health resources and employee assistance programs • Additional country-specific benefits based on location

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