Centre / Operations Manager, Cantonese Required

Job not on LinkedIn

🔥 1 minute ago

🇭🇰 Hong Kong – Remote

💵 HK$31k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 14%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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EDGE

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2021

💼 Consulting

🏥 Healthcare

📣 Marketing

Consulting • Healthcare • Marketing

EDGE is an educational institution specializing in English and writing programmes for primary and secondary students. They offer a range of courses including creative writing, English enrichment, and online classes, all designed to enhance students' creativity and writing skills. With small class sizes and personalized feedback, EDGE focuses on mastery of the English language to help students excel academically and gain confidence in their writing abilities.

📋 Description

• Support the setup and smooth running of daily centre operations • Implement operational procedures to ensure consistency and efficiency • Monitor attendance, enrolment interest and parent feedback • Flag operational challenges and propose practical improvements • Conduct enrolment consultations with parents • Support admissions processes and trial classes • Test enrolment messaging, trial formats and conversion approaches • Provide insights on pricing sensitivity and parent decision-making • Build relationships with parents through clear communication and trust • Handle parent enquiries and concerns professionally • Gather parent feedback and support retention and referral efforts • Coordinate local marketing campaigns and promotions with internal teams and external agencies • Provide market feedback to improve lead generation, messaging and enrolment efforts • Track campaign progress and ensure timely execution • Support workshops, events and other business initiatives • Coordinate timelines, logistics, manpower and resources • Support budget planning and tracking • Support onboarding and integration of new hires • Work with HR to identify staffing needs and assist with recruitment • Support special projects related to centre operations, process improvements, marketing or business development

🎯 Requirements

• Experience as a Centre Manager, Assistant Centre Manager, or Senior Teacher in the enrichment industry • Strong understanding of Hong Kong parents, students and the enrichment landscape • Strong written and spoken Cantonese and English • Highly organised, detail-oriented and administratively strong • Able to work independently, take ownership and manage multiple priorities • Strong stakeholder management, project coordination and problem-solving skills • Comfortable working in a fast-paced, hands-on environment • Resourceful, proactive and strong in execution