IT Infrastructure Analyst I

Job not on LinkedIn

🔥 0 minutes ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 IT Support

🗣️🇧🇷🇵🇹 Portuguese Required

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Logo of Cooperativa Central Ailos

Cooperativa Central Ailos

1001 - 5000 employees

Founded 2002

🛡️ Insurance

💼 Consulting

📦 Logistics

Insurance • Consulting • Logistics

Cooperativa Central Ailos is a cooperative organization that focuses on providing accessible financial services to its members, ensuring inclusivity and support for various communities. The organization emphasizes user-friendly interfaces and high contrast accessibility features, catering to a diverse clientele.

📋 Description

• Perform administration and support activities for physical and virtual server infrastructure • Support the implementation, configuration, and maintenance of virtualization, storage, and infrastructure services environments • Monitor the availability, capacity, and performance of infrastructure environments, identifying and resolving incidents • Execute operational procedures, planned changes (RDMs), and maintenance activities in production environments • Handle and resolve incidents, problems, and requests related to corporate infrastructure • Support technology modernization initiatives, environment migrations, and obsolescence reduction efforts • Monitor backups, recovery routines, and validation of infrastructure services • Support the administration of authentication services, corporate directories, and other shared infrastructure services • Prepare and maintain up-to-date technical documentation, operating procedures, and environment diagrams • Coordinate with vendors and partners to provide technical support and resolve incidents • Participate in the implementation of infrastructure projects and continuous improvement initiatives for corporate environments • Work an extended shift schedule, contributing to the reduction of point-in-time incidents and increased operational reliability of services

🎯 Requirements

• Availability to work from 3:00 p.m. to 11:45 p.m. • Bachelor’s degree completed or in progress in Information Technology, Computer Science, Information Systems, Computer Engineering, or a related field • Knowledge of Windows Server and Linux operating systems • Knowledge of server virtualization (VMware or similar technologies) • Basic knowledge of computer networking (TCP/IP, DNS, DHCP, VLANs, and load balancing) • Knowledge of server, storage, and backup infrastructure • Experience or exposure to supporting corporate environments • Ability to analyze and resolve technical incidents • Knowledge of infrastructure environment monitoring and management tools • Knowledge of VMware vSphere is a plus • Knowledge of Active Directory, GPO, and authentication services is a plus • Knowledge of load balancers (F5, NGINX, or similar) is a plus • Knowledge of backup and data recovery solutions is a plus • Knowledge of enterprise storage environments is a plus • Knowledge of automation using PowerShell, Bash, or Python is a plus • Knowledge of ITIL practices and change management is a plus • Certifications related to infrastructure, virtualization, or operating systems are a plus • Experience in high-availability and mission-critical environments is a plus

🏖️ Benefits

• Medical Insurance • Dental Insurance • Renascer Program • Special Occasion Benefits • Education Assistance • Profit-Sharing Plan • Individual Development Plan • Private Pension Plan • Life Insurance • Time Together Program • Meal and/or Food Vouchers • Transportation Allowance with no payroll deduction • Childcare/Nanny Assistance

Apply Now

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