Account Manager

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🕒 5 days ago

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ehotel®

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2000

🛍️ eCommerce

🤝 B2B

eCommerce • B2B • Tourism

ehotel® is an online hotel reservation platform that specializes in offering hotel bookings for both individual and group travelers. With a focus on business and corporate clients, ehotel® provides a centralized payment and billing system, exclusive discounts, and special deals through its Insider program. Users can enjoy significant savings on hotel rates worldwide while benefiting from a user-friendly booking experience.

📋 Description

• You proactively manage both existing and new customers with the aim of building long-term partnerships • You are responsible for your own customer portfolio and ensure optimal utilization of our services as well as the expansion of our product offerings • You actively strengthen customer loyalty and make a significant contribution to customer satisfaction • You work closely with the teams from Sales, IT and Customer Service — together you ensure smooth processes and strong results • You independently take on projects and contribute your ideas

🎯 Requirements

• Completed commercial vocational training or a degree in business administration • At least three years of professional experience as an Account Manager — ideally in the business travel industry • Solid experience in managing B2B customers — preferably with more complex requirements • Strong negotiation skills, an independent and detail-oriented working style, and excellent communication skills • Team player with a sense of responsibility and the ability to perform under pressure • Confident user of Office software and a strong affinity for digital tools and new systems • Business-fluent German and fluent English, both spoken and written.

🏖️ Benefits

• Permanent employment contract and long-term prospects • Flexible and hybrid working options • Performance-related bonus payments after successful completion of the probationary period • Discounted Deutschlandticket for your commute • Free fruit and drinks, plus regular company and team events • 28 days of vacation for your rest and recovery • Employer contribution to the company pension plan • Anniversary bonuses for long-service employees • Modern, air-conditioned workspace in Prenzlauer Berg