Account Delivery Manager

Job not on LinkedIn

🔥 1 hour ago

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

Where this job comes from

Posted on Ekumen's careers page, not through a job board

First seen by Remote Rocketship 1 hour ago

Still open on Ekumen's site. Checked 13 minutes ago.

Logo of Ekumen

Ekumen

51 - 200 employees

Founded 2012

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

Ekumen is a multilingual platform that allows users to sign in with Google, creating an accessible environment for individuals from diverse linguistic backgrounds. The service supports a wide range of languages, facilitating communication and engagement across various regions. Ekumen focuses on inclusivity and user experience, ensuring that users can easily create accounts and navigate the platform in their preferred language.

📋 Description

• Own the P&L and growth strategy for US accounts, including SOW extensions, amendments, and rate adjustments • Identify expansion opportunities and propose additional engineering capacity where it benefits clients • Run QBRs, executive syncs, and roadmap alignment sessions with client leadership • Monitor delivery, communication, and team integration • Resolve friction early to protect client trust and engineer retention • Partner with Talent Acquisition and Technical Leads to translate client roadmaps into candidate profiles • Support onboarding of new engineers • Bridge robotics engineers and clients’ technical leadership

🎯 Requirements

• 4+ years in a dual Account Management / Delivery Management role in staff augmentation, technical consulting, or B2B tech services • An engineering background (Computer Science, Software, Mechatronics, Embedded Systems, or related) • Track record of account growth, upselling, and long-term client retention • Experience managing LatAm engineers deployed into US client organizations • Advanced English (C1) • Availability to travel periodically to the US • Exposure to robotics (ROS/ROS 2, SLAM, computer vision, simulation) preferred • Familiarity with nearshore staff augmentation models preferred • Experience responding to technical RFPs/RFIs preferred

🏖️ Benefits

• Remote work arrangement • Periodic travel to the US for on-site client visits • Opportunity to work with fast-growing US startups and enterprise robotics companies • Dynamic community where skills and contributions matter

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