Element
51 - 200 employees
Founded 2016
📡 Telecommunications
🔐 Security
Telecommunications • Security
Element is a company that provides a secure and sovereign communications platform. It is built by the creators of Matrix, the decentralized open standard for real time communication. Element offers products like the Element App and Element Server Suite, and provides hosting solutions that are open source and flexible to enable data sovereignty. Element aims to protect and strengthen business critical communications, offering trusted communication in real-time across organizations. It supports both self-hosted and fully managed deployments, allowing customization of network configurations and permissions. With over 125 million users worldwide, Element is trusted by secure organizations for communication.
Technical Engineer
🕒 June 5
🗣️🇩🇪 German Required
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Element
51 - 200 employees
Founded 2016
📡 Telecommunications
🔐 Security
Telecommunications • Security
Element is a company that provides a secure and sovereign communications platform. It is built by the creators of Matrix, the decentralized open standard for real time communication. Element offers products like the Element App and Element Server Suite, and provides hosting solutions that are open source and flexible to enable data sovereignty. Element aims to protect and strengthen business critical communications, offering trusted communication in real-time across organizations. It supports both self-hosted and fully managed deployments, allowing customization of network configurations and permissions. With over 125 million users worldwide, Element is trusted by secure organizations for communication.
📋 Description
• Provide technical support for our cloud and on-premise clients • Participate in customer calls to analyze installation and operational issues • Reproduce technical issues in test environments • Work closely with product and development teams — you are the voice of our customers • Convey customer feedback to help improve our products
🎯 Requirements
• Excellent German and English skills (written and spoken) • Experience supporting Linux and open-source software (OSS) • Understanding of web technologies and client-server architecture • Strong willingness to learn and the ability to quickly get up to speed on new technical topics • **Nice to have:** • Scripting skills (Python, JavaScript, or Rust) • Knowledge of Kubernetes, Helm, Ansible, and SQL • Experience with Matrix
🏖️ Benefits
• Stock options & annual bonus • Flexible working hours & family-friendly environment • Plumm — a mental health platform • Home office allowance (€500 — one-time) • Coworking allowance (€240 per month)
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