Property Client Support Specialist – Driving Property Success for Australian Buyers

Job not on LinkedIn

🔥 9 minutes ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

👻 Ghost score 11%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Elephant Teams

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2023

🤝 B2B

💸 Finance

👥 HR Tech

B2B • Finance • HR Tech

Elephant Teams is a pioneering offshoring solutions provider based in Sri Lanka, specializing in connecting growing businesses with top-tier talent in finance, accounting, and administration. They cater to businesses venturing into offshoring for the first time by offering a talent pool that enhances productivity while significantly reducing operational costs. Elephant Teams emphasizes strong IT security and data protection, ensuring client confidence in outsourcing. Their mission is to bridge the gap between companies and exceptional professionals, while promoting efficiency and quality in business operations.

📋 Description

• Manage daily website leads, enquiries, and initial client communication • Pre-qualify inbound leads via email and WhatsApp and follow up as required • Schedule scoping meetings for qualified clients • Prepare and send forms, engagement emails, and DocuSign agreements • Follow up on outstanding documentation and signed agreements • Create and maintain client files, property boards, pipelines, and task records in Monday.com • Organise client and property documentation across Google Drive and OneDrive • Maintain due diligence checklists and property sourcing data • Raise client retainer and final invoices via Xero • Monitor invoice and payment status • Support general bookkeeping and financial administration • Liaise with brokers, solicitors, banks, and other third parties • Coordinate building and pest inspections, property appointments, and pre-settlement gifting logistics • Manage post-settlement follow-ups and retrieve comparable sales data for CMA and bank valuation check-ins • Manage day-to-day client and internal communication via WhatsApp and Microsoft Teams • Coordinate updates, follow-ups, and action items with clients, team members, and external stakeholders • Track outstanding tasks, client matters, and operational priorities • Follow established processes, templates, checklists, and workflows • Identify opportunities to improve administrative processes and workflow efficiency • Proactively track tasks, documents, and deadlines

🎯 Requirements

• 2+ years’ experience in administration, operations, client coordination, virtual assistance, or a similar role • Strong organisational, time-management, attention-to-detail, and multitasking skills • Ability to manage multiple clients, tasks, documents, and deadlines • Excellent written and verbal English communication skills • Confidence dealing with clients and external stakeholders • Ability to work independently and proactively in a remote environment • Strong administrative, documentation, follow-up, and problem-solving skills • Ability to learn new systems and processes quickly • Willingness to learn and develop knowledge of the Australian property industry • Must reside in the Philippines • Must have legal working rights in the Philippines • Preferred: bookkeeping or invoicing experience • Preferred: experience using Xero, PropVault, DocuSign, Google Workspace, Google Drive, Microsoft Teams, OneDrive, and Monday.com • Preferred: experience handling or drafting agreements and formal client documentation • Preferred: previous experience working with Australian clients or businesses • Preferred: exposure to property, real estate, mortgage broking, or financial services

🏖️ Benefits

• Fully remote work: WFH, always • All necessary work equipment provided • Competitive compensation • Professional growth opportunities • Work directly with a high-profile Melbourne brand • Opportunity to lead the implementation of cutting-edge AI • Opportunity to grow in a fast-paced, international environment

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