Customer Service Representative

Job not on LinkedIn

🔥 2 hours ago

🇵🇭 Philippines – Remote

💵 $550 / month

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

👻 Ghost score 8%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Kitsch

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2010

💄 Beauty

🛒 Retail

👥 B2C

Beauty • Retail • B2C

Kitsch is a global beauty powerhouse founded by Cassandra Thurswell in 2010. The company is built on positivity and hard work, offering elevated beauty solutions that are reliable and sustainably made. Kitsch provides a full range of beauty favorites, available in over 20,000 retail locations worldwide, including hair care, skin tools, and shower accessories. Its products are featured in several collaborations and focus on providing easy and special beauty solutions for daily use.

📋 Description

• Respond to customer service tickets via email, chat, and phone • Troubleshoot and resolve shipping delays, product defects, missing packages, and payment problems • Escalate unresolved issues and follow up until resolution • Collaborate with other Customer Service Representatives • Maintain knowledge of product offerings, promotions, and policies • Recommend products based on customer needs • Help customers with order-related requests using Shopify-connected apps • Share personalized product information tailored to customers’ beauty needs

🎯 Requirements

• 2–3 years of experience in customer service • Track record of solving complex customer issues • Experience with customer service software and tools • High school diploma or equivalent • Empathy, strong communication skills, and problem-solving ability • Must currently reside in the Philippines • Stable internet connection (minimum X Mbps) and a backup power/internet option for remote work • Experience in social media community management requested in application • Customer service and order management software experience requested in application

🏖️ Benefits

• Remote work • Stable internet connection and backup power/internet option required for remote work

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume