Senior Associate L3 – Cyber Data & Tech Risk Managed Services, Saviynt IAM Operations

Job not on LinkedIn

🔥 6 minutes ago

🇮🇳 India – Remote

⏰ Full Time

🟠 Senior

🎲 Risk

👻 Ghost score 16%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Elfonze Technologies

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2020

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

Elfonze Technologies is a technology services and solutions company that builds and manages enterprise IT systems, specializing in Oracle ERP, supply chain and logistics platforms, and cloud-native infrastructure (IaaS/PaaS). The company provides digital transformation, enterprise applications, master data management, AI-enabled platforms, and niche supply chain planning products and services for B2B customers, along with advisory and build-operate-transfer engagements.

📋 Description

• Act as the technical escalation point for complex Saviynt incidents, service requests, defects, and production changes • Lead end-to-end troubleshooting across Saviynt, source systems, target applications, databases, APIs, agents, and network dependencies • Perform detailed root-cause analysis for recurring or high-impact incidents and track corrective and preventive actions through completion • Design and implement advanced Saviynt configurations, workflows, rules, analytics, reports, campaigns, connectors, and API-based integrations • Manage application onboarding and change activities, including technical assessment, configuration, testing, deployment, rollback, and hypercare • Review L2 solutions and changes, provide technical guidance, and ensure adherence to security, audit, and operational standards • Coordinate with clients, application owners, infrastructure teams, and Saviynt support to restore service and resolve product defects • Drive automation, monitoring, knowledge management, and service-improvement initiatives to improve stability and SLA performance • Prepare and maintain architecture notes, support runbooks, operational procedures, known-error records, and audit evidence • Participate in on-call support and major incident management as required

🎯 Requirements

• Bachelor’s Degree • 5–8 years of experience • Relevant end-to-end L3 production support/Engineering experience for Saviynt Enterprise Identity Cloud / IGA • Experience with identity lifecycle, access requests, certifications, application onboarding, analytics, workflows, rules, connectors, APIs, and platform administration • Saviynt Certified IGA Professional certification (preferred) • Deep hands-on experience supporting Saviynt IGA in complex enterprise environments, including advanced configuration, troubleshooting, and performance analysis • Expertise in identity lifecycle management, access requests, role management, SoD controls, campaigns, analytics, workflows, connection management, and application onboarding • Ability to diagnose and resolve complex provisioning, aggregation, reconciliation, certification, workflow, connector, API, and data-quality failures • Strong experience with Saviynt REST APIs, JSON, SQL, Saviynt analytics, rules, jobs, workflows, and automation • Experience owning Severity 1 and Severity 2 incidents, leading technical bridges, performing root-cause analysis, defining corrective and preventive actions, and driving problems to closure • Experience reviewing complex changes, deployment plans, rollback plans, and production readiness; supporting release and change governance • Experience leading vendor escalations with evidence, logs, traces, reproducible steps, and business impact • Experience mentoring L1/L2 engineers, reviewing troubleshooting quality, improving knowledge articles and runbooks, and reducing repeat incidents • Experience monitoring platform health, failed jobs, queues, connectors, integrations, and SLA trends • Experience supporting onboarding of authoritative sources and target applications, including schema mapping, account and entitlement rules, reconciliation, and validation • Knowledge of Saviynt Enterprise Identity Cloud / IGA, Active Directory, REST APIs, Postman, SQL, MSSQL/Oracle, PowerShell, Java/Groovy concepts, Git, ServiceNow, Jira, Putty, and WinSCP

🏖️ Benefits

• Remote work • Access to PwC cybersecurity, privacy, and forensics professionals • Access to PwC clients and industry analysts across the globe