
201 - 500 employees
Founded 2020
🏢 Enterprise
☁️ SaaS
🤝 B2B
Enterprise • SaaS • B2B
Elfonze Technologies is a technology services and solutions company that builds and manages enterprise IT systems, specializing in Oracle ERP, supply chain and logistics platforms, and cloud-native infrastructure (IaaS/PaaS). The company provides digital transformation, enterprise applications, master data management, AI-enabled platforms, and niche supply chain planning products and services for B2B customers, along with advisory and build-operate-transfer engagements.
🕒 June 7
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201 - 500 employees
Founded 2020
🏢 Enterprise
☁️ SaaS
🤝 B2B
Enterprise • SaaS • B2B
Elfonze Technologies is a technology services and solutions company that builds and manages enterprise IT systems, specializing in Oracle ERP, supply chain and logistics platforms, and cloud-native infrastructure (IaaS/PaaS). The company provides digital transformation, enterprise applications, master data management, AI-enabled platforms, and niche supply chain planning products and services for B2B customers, along with advisory and build-operate-transfer engagements.
• Own the end-to-end governance of the Tableau environment, including ~200 dashboards, ~236 workbooks, published data sources, and Tableau Server/Cloud administration • Architect scalable, reusable data source frameworks and extract strategies optimized for the AWS-hosted analytics environment • Lead platform modernization planning including migration to newer Tableau capabilities (e.g., Tableau Pulse, Tableau AI, embedded analytics) • Own Tableau Server/Cloud health — monitoring, performance tuning, capacity planning, upgrade management, and license optimization • Drive workload rationalization — identifying dashboards for consolidation, retirement, or self-service migration as part of ongoing platform hygiene • Oversee the full Tableau delivery lifecycle: intake, prioritization, design, development, QA, release, and post-production support • Manage L2/L3 escalations and serve as the final technical decision-maker for complex incidents, data discrepancies, and environment issues • Own SLA adherence across all Tableau-related queues: incidents, service requests, small-ticket enhancements, and larger backlog items • Lead monthly release cycles, ensuring production readiness, change control compliance, and blackout window adherence • Drive automation and self-service initiatives to reduce high-volume manual work (dataset refreshes, extract modifications, report distribution) • Maintain full backlog visibility in ServiceNow — ensuring accurate classification, aging management, capacity tracking, and executive reporting • Engage at the immediate stakeholders to show the weekly status, monthly status reports. • Own CSAT measurement and improvement for the Tableau delivery domain, proactively identifying and resolving satisfaction risks • Communicate delivery performance, capacity constraints, backlog health, and roadmap progress through weekly and monthly reporting • Develop and maintain the multi-year Tableau platform roadmap aligned to PHS's Project Catalyst modernization objectives • Identify and implement year-over-year delivery efficiency gains through standardization, automation, and process optimization • Evaluate and pilot emerging Tableau capabilities, AI-assisted analytics, and cloud-native integrations to advance PHS's analytics maturity • Lead knowledge management across the Tableau team — runbooks, design standards, onboarding playbooks, and continuity documentation
• Lead Tableau Developer • Experience 8-12 Years • Tableau | 3+ Years in a Lead or Manager Capacity • AWS Cloud | DB2 / SQL Server | Enterprise Healthcare Analytics • Minimum Degree Required: Bachelor’s Degree in Engineering, Statistics, Mathematics, Computer Science, Data Science, Economics, or a related quantitative field • 8-12 years of enterprise Tableau development experience with deep expertise in advanced calculations, LOD expressions, performance optimization, and data modeling • Good hands-on Experience with Business Objects. • Experience with the SAS enterprise guide. • 3+ years in a formal lead, manager, or team lead capacity overseeing Tableau developers or a BI delivery team • Proven experience owning a large-scale Tableau environment (150+ workbooks) end-to-end in a complex, multi-stakeholder organization • Advanced SQL proficiency (IBM DB2 and/or SQL Server strongly preferred) including query optimization and data warehouse concepts • Expert-level Tableau Server or Tableau Cloud administration — permissions, extract management, subscriptions, multi-site governance, and upgrade planning • Demonstrated ability to engage and influence executive stakeholders, translate business strategy into analytics solutions, and manage competing priorities • Experience operating within a managed services or outsourced delivery model, with accountability for SLAs, throughput, and CSAT • Strong experience with ITSM platforms (ServiceNow preferred) for backlog governance, reporting, and operational transparency • Exceptional communication, presentation, and leadership skills with experience reporting to senior leadership.
• This is a remote position.
Apply Now🕒 June 5
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